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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow Meetup #12 in Warsaw - 17.09.2026 Hosted by mgorzkowski 17 Sep, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by ServiceNow 17 Sep, 2026 07:00 AM PDT Event Details In person September 17: Navy SIG Hosted by WhitleyT 17 Sep, 2026 07:00 AM PDT Event Details In person September 17: Clarity, Control, Compliance: Meeting Federal Mandates Workshop Hosted by WhitleyT 17 Sep, 2026 07:00 AM PDT Event Details Online [Webinar] The age of exponential exposure and the architecture that answers it Hosted by ShaunaV 17 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Service Mapping Clinic - Discover and Map Your IT Environment with Confidence Hosted by LexaFu 17 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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How is Assignment Group and Assigned to Related ?

If your answer is Reference Qualifier and Dependent choice. We all know it   System Configuration:Assigned_to is a simple reference qualifier (note i am not referring advanced reference qualifier or no coding involved). Dependent field is set to assi...

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Application service mapping SAAS application

I am currently starting to work on Application Service Mapping, and we are initially planning to follow a manual mapping approach.I would appreciate your guidance on understanding the Application Service Mapping process for SaaS applications, particu...

  • Question

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

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HRSD- Employee Relations COE- Investigators outside HR?

Hi all- wondering whether anyone had come across a good solution for instances where Employee Relations investigations are managed by an "agent" based not in HR, but in the line of business in which the complainant is based?  The typical set up of a ...

  • Question

Personal Developer Instance dev312273 is Offline

Hello ServiceNow Support Team, My Personal Developer Instance (PDI) dev312273 is showing as Offline more that 48 hours, and I am unable to access the instance.Instance details:PDI: dev312273Release: AustraliaStatus: OfflineInstance URL: https://dev31...

  • Question

NAVA

I want the option here that I can mark all notification as 'mark all as read' so that it shouldn't be shown here, how this can be done? FYI I don't want to disable it from Conversational Inrerface

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Resolved! How to remove the banner image in next experience UI

i dont want to change but remove the banner image in my next experience ui and i tried everything (deleted the image from sys properties> my company, cache.do, changed to ui 16 and tried) but nothing worked. 

  • Question

Knowledge base - Images and the Image library

We are just starting to manually copy our articles from Zendesk to ServiceNow. I recommended that my team copy and paste the source code from Zendesk to ServiceNow and make adjustments needed. This method does not transfer the images, which is fine; ...

  • Question

Asset is excluded from licensed hardware Aset Features.

am facing an issue in the Assets list where the error message "Asset is excluded from licensed hardware asset features" is displayed. Upon validation, I found that the Exclude from HAM Features field is set to True on the affected asset records.I als...

  • Question

ServiceNow Administration Fundamentals LabX in SN University

When trying to complete a task that must be validated, there is an error in the logic of the AI Learning Guide . The task asks to remove a role and replace it with another. I have done that, but the AI Learning Guide does not generate a log showing t...

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