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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist workspace application menu visibility Is it possible to restrict the visibility of a sys_ux_list to a specific user group... Read More George_1 Specialist workspace application menu list I have a record producer created on problem table how can I add it to workspace lis... Read More Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia and Q2 store release for ITOM AIOps Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 16 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's new in Australia: Identity Hosted by Abigail Lavadia 16 Jul, 2026 09:00 AM PDT Event Details Online Office Hours with Francis Frei -- How to Apologize (APAC) Hosted by jasminecole 17 Jul, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Try NLU Model Error

Hello!I was creating new Vocabulary Sources and Entities for one NLU Model (it's included in a Multi-lingual NLU Model set). After creation, I trained the model, and then when I tried to test in the NLU Workbench, the website threw an error:Exception...

  • Question
  • Natural Language Understanding (NLU)

Universal request

Hi ,I'm working on universal request.I have created a incident from ur and then I want to transfer to different department .I selected not sure in the department type .actually it is closing the existing ur and creating a new one .but i don't want th...

  • Question

client script

We need to list all the mandatory fields in the record using a client script (code)

  • Question

Approvals Hub

Feature Demo     Academy Session   Introduction The new Approvals Hub capability creates a unified approvals inbox that consolidates approvals from multiple external systems into the existing My Tasks view on Employee Center Pro. It follows an arch...

  • Article

Create Unique records from multi row variable set

Hi We have a Multi-Row Variable Set (MRVS) named "MRP PRODUCTS PLANNING". Inside this variable set, there is a select box variable called "Plant & Storage Location" . Users should be allowed to create only one record for each value in the dropdown. I...

  • Question

nable to Upgrade My PDI from Zurich to Australia

Hello,I am currently trying to upgrade my Personal Developer Instance (PDI) from the Zurich release to the Australia release.However, I am encountering an issue.From Manage My Instance, I select the Australia release under Upgrade release and click t...

  • Question

Resolved! REST API Integrations

Hi All,I'm trying to integrate the ServiceNow with the postman while pushing the code and the data was not getting from the postman, the issue was the user was not authenticated and I thought from the MFA and SSO authentication, it was Secure but i d...

  • Question

CWM Australia Updates - 2026 May & June Release

CWM Australia Updates - 2026 March, May & June Release  Please check out the Delta Decks attached to this post for release overview   Value Evolution - June 2026   This release focuses on AI-powered productivity, agile planning enhancements, and cros...

  • Article

Change Enablement, playbook, risk assessment

I am trying to create a playbook for Change Enablement.  I see the Card created in the overview screen to take the risk assessment.  However, there is no task in the Playbook Designer for this.  Has anyone implemented this yet?

  • Question
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