ServiceNow Community

PDI Issue: Unable to install Plugin - 'This application is unavailable on developer instances'

I have a new PDI and I tried to run HAM plugin but unable to because of this error. Is there a way for me try install it as I am trying to confirm OOB settings.

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AI Search Enablement

Helo I am crating some agent, and using service now, I would like to AI Search .I already raised a request for AI Search Enablement in my dev envornment.Any idea, how much time this will take or I am not elagible I want to use NewAssist with Copilot...

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Thank You

Not a question to be asked but just wanted to show my appreciation for the knowledge i am learning about ServiceNow.

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Resolved! Strategic Planning Workspace not visible after installing sn_apw_advance

I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.I hav...

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SAM - why Normalized product,version is not showing even though status is normalized

Hello, I see given software model is normalized and status showing as normalized but in software installation it is not showing normalized product,version. Refer attached screenshots

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VR + USEM: Your Experience as an IT Remediation Owner -> What's Changed and Where to Go

USEM Reference Guide - What's Changing for IT Remediation Owner Personas If you've recently upgraded to Vulnerability Response v30x with USEM functionality, your IT Remediation Owners may be asking: "Why do I now see three different places to do...

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Remediation Owner
USEM

What role is required to "create vendor"?

I granted the role "contract_manager" to a user, and she can create and update contracts smoothly.However, she cannot create a new vendor.May I know what is the required role to create new vendor?or how do I find the required role to access a page in...

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Is there a way to grant read only access to the Workflow Editor?

There's going to be significant BA investment into all existing workflows on the SN platform. What we struggle with is getting appropriate information to BA's without the need for an admin interaction. I can handle giving them read only access to...

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User Interface (UI)

ReleaseOps in the Australia Release | Developer Passport

If you've ever coordinated a big ServiceNow deployment, you know the pain. Manual exports, preview reconciliations, spreadsheets tracking who needs to run which script and when. It works, but it also ages you. ReleaseOps, which landed in Zurich (ch...

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Draft and Populate Catalog Item Variables From Flow or Business Rule

Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...

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New UI Interactions! Developer Passport: AI Experiences Part 2

If you’ve spent any time building in ServiceNow Workspaces, you know the "ownership" dilemma. You want to change how a button behaves or pop up a specific modal, but to do it, you often have to take ownership of the entire page in UI Builder. This...

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Widget not showing up under certain circumstances (HRSD Cases)

I'm trying to understand how the HRM Case Info widget determines what info is displayed to certain users.Specifically, when a person tries to view a HR Case ticket (that they request for themselves) through the "My Requests" page they usually get thi...

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UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1

Australia Release: Modernizing the ServiceNow Experience If you’ve been following our Developer Passport series this week, you’ve seen AI agents in playbooks and new debugging tools in Flow Designer. But today, we’re talking about the layer your...

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SNPI - Explore Now Create

1.Navigate to Project > Projects > All. 2.Right-click any column header and select Import XML on the Options menu.3.Navigate to the XML file you downloaded in the previous section (Create your own app - ServiceNow SPM.xml), and select Upload. 4.Ope...

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Download assessment questions

Please see the attached image. I want to download Assessment question in Excel sheet. Trying to find the data in asmt_metric, asmt_metric_category and other related tables but dont see the data or questions. Please help.

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