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3 weeks ago
I was notified that ServiceNow had removed all existing applications for the 2027 cohorts and was advised to submit a new application as soon as possible, using the same email address if I had applied previously.
I followed those instructions and submitted a new application, but I'm now being told I cannot be accepted because "Applicant has participated in a previous program."
The confusing part is that I've never participated in any ServiceNow program. I've only been waitlisted in the past and have never actually been able to participate. So now I'm SOL for something that is completely not my fault.
Has anyone else run into this issue after resubmitting their application? If so, were you able to get it resolved, and did you find out what caused the rejection? I'd appreciate hearing about anyone else's experience or advice on how to resolve this.
Thanks!
Solved! Go to Solution.
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3 weeks ago
It says what you need to do: raise a case on NowLearning. They are able to tell you what happened and fix it if it's a mistake.
With all the mistakes they are currently making in their automation, it could very well be that you received a wrong email, a wrong reason or are really set somewhere as being part of a previous program.
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3 weeks ago
It says what you need to do: raise a case on NowLearning. They are able to tell you what happened and fix it if it's a mistake.
With all the mistakes they are currently making in their automation, it could very well be that you received a wrong email, a wrong reason or are really set somewhere as being part of a previous program.
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3 weeks ago
Thank you for the reply Mark. I've submitted a ticket. I am fairly new to the community and am just worried with how responsive they'll actually be regarding my case.
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3 weeks ago
NowLearning doesn't have the best reputation of responding. And the fact that they have added AI to their Support processes doesn't help. You would think that would make it better, but it doesn't. Just keep updating the ticket every day until you have a response.
