ServiceNow Community

access analyzer

Hello Everyone,I recently came across a feature in ServiceNow called Access Analyzer, and I’m exploring the possibility of implementing it in our environment. While I’ve reviewed the basic descriptions available, I’m looking for something more compre...

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2026 exam vouchers, courses, exams & retakes - major changes explained

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, ServiceNow certification costs remain one of the most popular topics in the ServiceNow Community. Especially when it comes to exam vouchers, exam costs, and ...

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ServiceNow release

What new features are expected in the upcoming ServiceNow release, Australia and what are the specific capabilities included in that release?

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Automated Test Framework (ATF) Essentials

When will instance open

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notification when Service request SLA reaches 90%

HI Team - can any one pleasse help me on this requirment How To start sending auto triggered mails when the Service request SLA reaches 90% SLA . we have already configured SLA on requested item table please help me wth configuration steps . Thank...

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Issue with the servicenow- uipath spoke integration: actions not passing inputs

Hello experts,I am working on integration request to integrate with UiPathI have installed the spoke and connection is doneNow when I am trying to use the action Add Item to Queue, I was getting dynamic input errorafter diving deep, I saw the 2 inter...

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hide HR case details in the esc

Hi Community,I’m working on an HRSD offboarding scenario and looking for guidance on the best-practice approach for HR case visibility.For an offboarding HR service:The HR case should be hidden from the subject person when the subject person is an ex...

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Is there a Way to Make MVRS variables editable on SCTASK for a particular group?

Hi Experts, I have a MVRS, which lets requestor select user values from user table. This item creates a tasks which passes through diff teams, and teams can edit the variables in from on the users to update the information/ input the information, and...

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I have to close image once the user click on the close button on NOW MOBILE APP

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Resolved! ServiceNow Certification via pearson vue onsite testing center

I'll be taking my servicenow certification in a testing center and not virtual. I understand that I'll need to bring an ID with me but I wonder if there is a need to log in my servicenow university account before taking the exam onsite?

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Mapping Risk Appetite Scales with Residual Risk Rating Scales

Can anyone tell me how exactly qualitative appetite status is calculated? My risk appetite scales are default open/tolerant, flexible, moderate, cautious, and averse. My residual risk rating scales are very low, low, moderate, high, and very-high. Ho...

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Resolved! what is difference between change type and chage model in service now?

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Virtual Agent button icon customizations

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A popular request on Virtual Agent is on changing the button icon. Often the Virtual Agent widget is cloned and edited to fulfill such a request. Though as y...

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In Output screen unable to see any script

var gr = new GlideRecord('incident');gr.addEncodedQuery('sys_created_onONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()');gr.query(); Can anyone please tell me what is wrong with this script

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Lab 4.2.1 Create Access Control

hi,i have a question wrt the steps to Establish ACL Rules for the Incident table for Lab 4.2.1 in SNAA Course. i have tested these lab steps on both Xanadu and Zurich instances and both yielded the same results. after following all the steps to creat...

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