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Introducing The conversational AI Service Desk Build automations using plain language. Resolve employee requests in Slack, Microsoft Teams, and email. Stand Flow up in a day. Deliver value from day one. Explore Flow What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Valuing Conflict — w/ Liane Davey (AMS) Hosted by jasminecole 9 Oct, 2026 09:00 AM PDT Event Details In person Cybertech Europe 2026 Hosted by ShaunaV 12 Oct–14 Oct, 2026 11:00 PM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Incident Management (EMEA) Hosted by ServiceNow 13 Oct, 2026 02:00 AM PDT Event Details In person ServiceNow Nexus | Security and Risk 2026 Hosted by ShaunaV 13 Oct–15 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Meet SmartDocs Redaction Agent & Doc to Voice Hosted by ServiceNow 13 Oct, 2026 08:30 AM PDT Event Details In person Nexus Security & Risk 2026: ServiceNow's Security and Risk Customer Community Event Hosted by Sarah Wood 13 Oct–15 Oct, 2026 11:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Query for Email domain configuration in servicenow

Where can I find the configuration done to allow the emails to be recieved by servicenow from the company domain. Additionaly I would like to add new domain to trusted list. Please suggest how to do this.

  • Question

Employee Slate and the AI Experience Framework (AIUX)

 In this video, we take a look at ServiceNow’s new AI Experience Framework (AIUX) and Employee Slate, the next generation employee experience built to deliver intelligent, conversational experiences across the digital workplace. We’ll explore how AIU...

  • Article

How can I see the Workflow name in a list or visualization?

Hi there,I'm trying to make a List type visualization that shows the Workflow state that the article is currently in. If I add the Workflow field directly to the list, I see the bubbles with the arrows. See screenshot:What I would like to see is the ...

  • Question

Q4 Nashville SNUG - IN PLANNING

Hello, everyone! I can't begin to say how excited I am to be in a position that allows me to step back in as the SNUG lead here in Nashville! I can't wait to see some familiar faces again! I just finished the first planning call for the Nashville Ser...

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  • Nashville SNUG

I cannot get the variable editor to show on SOW for sc_task

I need to show the variables from a submitted Request on the sc_task record.  This is working in default view and also works in the classic UI for Service Operations Workspace view.  When the record is opened in the SOW, there are no variables at all...

  • Question

Configuration Management Plan

Guide on writing a Configuration Management Plan for ServiceNow On-Prem.

  • Question

Validate Date field on the form after fetching from the script

Hi Community people,I have a field called "Request is existing or new?" on the catalog form and it has 2 values i.e., New and Existing.1.If a user selects 'New' option then all the fields like planned start date , planned end date will appear with em...

  • Question

Resource workspace - weekly view won't allow edits any longer

When we have resource assignments that won't allow the full requested hours, the functional manager can go into the resource workbench, view by week, then they can manually update the hours until it gets to the proper amount. The weekly view no longe...

  • Question

Certification of CI Ownership or "The Ownership Shuffle"

I used the data certification feature for the first time recently to send tasks to the technical owners of our most critical business apps. We knew the ownership data we had wasn't great, but it was a start. The problem was that when someone received...

  • Question

AI Agent/Workflow Automated Evaluation - Error

 We have a client POC instance with All Now assist, skills etc plugins activated. While testing the Automated Evaluation against the out of the box Agentic workflow - "Manage alerts autonomously", getting below error at the final stage when clicked o...

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