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Field is not available when we are grouping by

Hello team , We are in Process to Preparing Report, however there is a field called it is not showing when i am trying to do group by Why it is happening ?Dictionary level Can you help me to resolve this ?

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Can I send cab meeting notification/invite to change requested by, if so how can I do it.

Can I send cab meeting notification/invite to change requested by, if so, how can I do it. Change requested by (Abel Tuter) below is the screen shotHow can I include the Abel Tuter in the cab meeting attendee list so that Abel Tuter also receives th...

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#BuildWithBuildAgent AI Candidate Portal" application

#BuildWithBuildAgent: The Recruiter Portal in the Age of AI! We are proud to present the "AI Candidate Portal" application, designed to automate CV analysis and radically transform the recruitment process on ServiceNow. Objective: Intelligent Analys...

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Need Help in getting CIS - Software asset management Voucher

Hi, I have completed software asset management profession on demand course but still It is showing me to complete another exam Certified Implementation Specialist – Data Foundations (CMDB and CSDM) exam to get the voucher. Can you please help me with...

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SNPI Story 3 - Configure Groups for HHD Users - Failed

I have done everything right still i am not able to validate it . infact i deleted everything and again did everything but still i am not able to validate it . only this section is not validating else i have successfully completed everything Please ...

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Flow designer approval scenario

Hi all, I have a requirement where there are 3 catalog fields(contains approver group names group1/ group2/ group3) which populates based on 'entitlement' field selection.for some entitlements group1 might have value/ might empty, for some group2 mig...

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Is there any functionality in flow to run custom script as Run script activity in workflow ?

Hi All, Is there any functionality in flow to run custom script as Run script activity in workflow ? When condition matches I want to trigger a script in flow designer. Thank You

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GlideQuery - Querying ritm variables

Hi all, I need help with below scheduled job script, where i'm trying to query ritm variables. I understand, GlideQuery does not support querying on ritm variables so join has to be used. I have updated my code with join but it does not work, Please ...

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ServiceNow Developer Page is not opening

Hi all, The ServiceNow Developer Page is not opening for me. I have tried clearing cache and clearing bookmarks. I have tried opening in other browsers as well but it shows a blank page. The link i am trying with is this: https://developer.servicenow...

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Regarding CSA voucher

Hi Team, My CSA Voucher is expired and I think that is my last CSA voucher, any one have any idea how to proceed on this. how to get 1 more CSA voucher?

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Virtual Agent sources list expanded upon response display

As a user, when I search items in the Virtual Agent, I would like to see all the sources available upon the response appearing instead of having to expand the sources list.Is there any out-of-the-box configuration or property to make the “Sources” se...

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Resolved! Newly Reformed Certificate Questions

Hello,I have several questions regarding ServiceNow certifications (such as CSA, CAD, ITSM, etc.).Different sources provide different information, so I would like to confirm the official and accurate details.Could someone please help clarify the foll...

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CMDB that Executives Trust

A CMDB is valuable only when decisions improve because of it. Start by defining critical services and the CIs required to support incident impact assessment, change risk, and asset lifecycle. Limit scope to high-value layers first (business services,...

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Broken or Irrelevant links in NowAssist Virtual Agent response for any prompt

Hi, We are working on deploying NowAssist with Virtual agent for our customer. There is a major issue where the links showing up in the response in VA for any prompt , are irrelevant to the prompt. For eg;, if we are prompting for 'password reset', ...

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ATF step - Pull record from record inserted from previous ATF step

Hi, I am still new to ATF and I was trying to insert 3 records from our custom SNOW table wherein the variable role requested is being referenced to. I would like to be able to select the newly inserted records to the field screenshot below. Looking ...

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