User Activity
2 weeks ago
It appears that OOB, the "Installed" field on the Business Application table / form is a datetime. I'm wondering why and if anyone has had success in changing it to just a date field? It seems to me that at the conceptual level that Business Applicat...
Business capabilities are hierarchical. When mapping business apps to business capabilities, what level are you doing that at? Here's an example: L0 Capability = New Business & UnderwritingL1 = New BusinessL1 = Underwriting Let's say I have PolicyAdm...
01-27-2026
There are 4 OOB fields on Business Application (cmdb_ci_business_app) that reference the Company table (cmdb_ci_business_app):Company [company]Manufacturer [manufacturer]Support vendor [support_vendor]Vendor [vendor]We worked with a vendor to impleme...
We are using the OOB Register and Retire requests. For us, Retire requests take some time. We have a whole list of tasks that must be completed and invariably our "undertaker" process gets prioritized low...leading to some retire requests taking a LO...
10-15-2025
I am the process lead for Application Portfolio Management in our organization. We use ServiceNow's EA module to track our inventory, certify the business application metadata, assess the health of the business applications, etc. Recently I was appro...
