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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 9 Dec, 2025 05:00 AM PST Event Details Online Live on ServiceNow: What’s new for IRM and Common Core in the Q4 Store release Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Security Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Ignite the Future: ServiceNow University Events Year-End Celebration (EMEA Friendly) Hosted by madisonsexton 9 Dec, 2025 08:00 AM PST Event Details Online Live Webinar | Demystifying AI agents for HR: What HR leaders need to know Hosted by Sandra Robles 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to deactivate Entities permanently?

Hello all, I tried to deactivate demo entities in my instances. But after a few minutes or so, the entities come back and active. How to deactivate the entities permanently? Advanced thanks!

  • Question
  • Integrated Risk Management (IRM)
  • Risk Management

Is there a way to tell if stages are present in a flow?

Hello all, I need to create an instance scan check that checks to see if a flow contains stages. I have done something similar to check for hard coded assignment groups in flows by querying the sys_hub_action_instance_v2 table. I know there is a sys_...

  • Question

Values of a reference field is missing for Non-Itil Users

hi everyone, We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field. For NON-ITIL users, it says "No matches found"  What's causing this issue and ho...

  • Question

Analytics Hub - Show Records

If a Performance Analytics Automated Indicator is configured with 'Collect Records', what ServiceNow table contains these records? I'm assuming this table contains the automated indicator, score date, and sysid of the records that makeup the score. I...

  • Question

Register today for the 5th annual Holiday SNUG virtual event!

Hello SNUG Members!    You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertaine...

  • Event
  • Virtual

How to test Now Mobile or Now Agent mobile solutions

With the Classic mobile app we could use <instance>/$m.do to impersonate and test.  Does the Now Mobile and Now Agent also have a desktop, browser link to validate the experience?  Are there recommended simulators?

  • Question
  • Agent Mobile App
  • Now Mobile

Custom theme unable to override the default Header logo

I have been struggling to replace the ServiceNow logo which is on the left corner on the header with our Company logo in an instance which is in SanDiego patch 4. I am taking the theme based approach rather than using property in the My company page....

  • Question
  • UI Framework Next Experience

Custom Calculated Column Not Visible on Dashboard

I’m experiencing an issue where a custom column I created in a report is not visible when the report is added to a dashboard. The missing column is a calculated field defined directly in the report (not an actual table column). It displays perfectly ...

  • Question

Webinar: Vulnerability Response (VR) Health Dashboard and Maintenance

Thank you for being a ServiceNow user and for your interest in the "Success with VR" webinar series.   On December 16th, Erik Brostrom, Principal Product Excellence Architect, and Elizabeth Skogquist will review the Vulnerability Response (VR) Health...

  • Event
  • Best Practices
  • Vulnerability Response

Webinar: Vulnerability Response (VR) Health Dashboard and Maintenance

Thank you for being a ServiceNow user and for your interest in the "Success with VR" webinar series.   On December 16th, Erik Brostrom, Principal Product Excellence Architect, and Elizabeth Skogquist will review the Vulnerability Response (VR) Health...

  • Event
  • Best Practices
  • Vulnerability Response
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