Subject: PDI dev187864 – Zurich – Offline with 502 Bad Gateway
Hello ServiceNow Developer Community,
My Personal Developer Instance (PDI), dev187864, running the Zurich release, has been showing Offline since this morning, 9 November 2026.
Whenever I attempt to wake or refresh the instance, it continues to return to Offline.
When I click Manage My Instance or Start Building, I receive a 502 Bad Gateway error.
I have tried several times without success.
Please could the PDI team investigate whether this is related to infrastructure maintenance or a backend issue and advise whether my existing instance can be restored without losing my configurations and work?
I would appreciate your assistance.
Thank you.
