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Question

How to update additional comments and work notes tab color in the incident form on serviceNow

How to update 'additional comments' and 'work notes' tab color in the incident form on serviceNow. I have tried updating for configure style as per attached screenshot but it's working while creating incident only after incident submitted the color n...

Question

Resolved! redirect record list in ui builder to custom page

Hello community, recently i have been working in UI builder and i created a custom page that receive the sysID of a record and displays different values. taking this in mind i have another page with a record list which show all the records in my tab...

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Resolved! Certification maintenance fee

I have logged in partner portal with my company mail.But still asking for Certification maintenance fee and also where should i link webassessor i cant see option in now learning .Since tomorrow is last date for delta please help me with that

Question

Resolved! How to configure an on submit script include to check if user is in a group

Hello, I currently have a requirement where if a catalog item is submitted, a script needs to run to test if a selected user is already in another group. If the user is not in the group, the submit should fail and an error message should appear. I tr...

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Scripting and Coding

How to enable autopopulate matching values when start typing

Hello everyone!I have a catalog item, where I have a reference field which is referring to a custom table, My issue is when i start typing in this field, it is not poping out matching values. Could you please help me, how to make this work> Here are ...

Question

How to receive viewport params sending from record page to subpage which I'm opening as a modal.

I have created a form declarative action ufx client action where I'm not passing any payload from it and created an event record page which opens a subpage as a mod/** * @Param {params} params * @Param {api} params.api * @Param {any} params.event ...

Question

Resolved! Using Repeater Component on Standard Record Page in Custom Workspace

Hello, I am trying to setup read-only display of Record Producer questions and answers from question_answer table on my record page in custom built workspace. I was able to create a API connection to fetch the records via REST. The Data Resource is p...

Question

Resolved! when I Copy data from HTML field to String type field on Problem record I get "'"

I'm trying to copy cause notes and fix notes to close notes on the problem record when the state changes to resolve. cause notes and fix notes both are HTML-type fields, and close notes is a String-type field. if you add any special characters in ei...

Question

Build Agent Trial not able to install in my PDI

Build Agent Trial not able to install in my PDI it showing "This application is unavailable on developer instances"installation block.any suggestion to resolve this?

Question

Knowledge Base Articles

Hi fellows,I am working on a task in my organization. Where some articles are pushed to draft state by the system and some of them are in pending retirement state. My task is to move them back to published state which i did already. As the company do...

Question

Cross Scope Access

I created Factors and Group Factors in the GRC: Advanced Risk scope. When moved to production, I only have Global scope access. I cannot modify or update the Factors. Should I create them in Global scope instead?

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Integrated Risk Management (IRM)

Field lookup button (magnifying glass icon) does not work on incident, problem or change.

Hello Developers, When I clicked on lookup button (magnifying glass icon) then it is not redirecting to respective page.Lick in incident form if I clicked on magnifying glass icon beside caller field then it will not redirect to users record. same th...

Question

CSA Instance

I've started to study the for CSA exam but i cant reach out to instance to make hands-on experience what is you suggestion instead.

Question

DF

The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingestedinto the CMDB via the Identification and Reconciliation Engine (IRE).In which area of the CMDB Workspace canthey locate these de-duplication tasks...

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