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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - October 2025 Hosted by HenryDo 7 Oct, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 7 Oct, 2025 01:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online October Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 7 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Microsoft Copilot integration with Now Virtual Agent

Hi @Victor Chen  We would like to know that if we search something like create an incident in MS co-pilot, it is giving the results but to actually perform the task it is routing us with the links provided to now virtual agent chat window in MS teams...

  • Question
  • AI Search
  • copilot
  • MS Teams
  • Virtual Agent

Now Assist Panel -> Cases as data source

Hi there! I am trying to modifiy the Nowassist Panel, so that our agents can benefit from closed cases and incidents.I've added the indexes data source for cases but for me it seems, that only knowledge and incidents are used for answers. Is the agen...

  • Question

NASK Custom skill implementation on the UI Builder

We have a requirement as below on CSM Now Assist: 1. If my case type is Issue, I want to trigger a custom skill as below : The dialog behavior should be same as case summarization behavior , the only difference is that it is a custom skill created in...

  • Question

Resolved! How to configure the top page of Project Workspace

When I open the Project Workspace, it shows two tabs by default: [My Projects] and [All Projects].I’d like to add another tab alongside them — for example, one that displays projects that include project tasks assigned to me, or other filtered projec...

  • Question

Show Approvers in Request Item Workflow Stages Employee Center

A client is wanting to see Approvers in the 'Request Item Workflow Stages' widget. I had seen a community post on enabling some system properties (glide.workflow.renderer...) but those didn't affect what is displayed. I still only see stages - it see...

  • Question

Resolved! Service Portal Search Stops Work for Non-Admins in Zurich

We are in the progress of upgrading from Xanadu to Zurich.  We promoted our DEV and TST instances to Zurich, and one thing we have noticed is that the Search functionality on the Service Portal no longer seems to work.  It was reported to us by a use...

  • Question

Catalog Items Not Visible to Logged-in Consumers (CSP)

Hello CSM Experts,I am facing a persistent issue where my logged-in Consumer users cannot see or search for specific Record Producers/Catalog Items on the Customer Service Portal (CSP), even after meticulously checking permissions.The Consumer users ...

  • Question

APIを走らせる方法

こんにちは。ポータル画面でUIアクションを表示して、ボタンを押下するとAPIが走るようにしたいです。APIは完成したのですが、UIアクションからAPIを走らせることができません。UIアクションの「クライアント」にチェックを入れるとポータル画面で表示されなくなってしまいます。どうすればよいでしょうか…  

  • Question

Formula Indicator - Target not showing in list widget

Dear PA experts, I'm struggling to show a target for a formula indicator part of a list widget: The color coding is not workingThe target is not showing up Here is the setup of the widget: Here is the setup of the formula indicator:Here is the config...

  • Question

Core UI to Platform Analytics Migration

Hello all,  We are preparing for the Migration from Core UI to Platform Analytics. Instead of performing full migration in Migration Center, we would like to migrate dashboards individually. We started to test it - migrated one dashboard. The dashboa...

  • Question
  • Performance Analytics

Don't ruin the go live

  You’ve spent months designing, coding and testing your new ServiceNow application for your employer/client, and you’re approaching go live. You’ve got your licensing confirmed and approved, the Change approval has just come through and you Go live....

  • blog

Flows stuck in queued state even though the trigger conditions are met

In our environment, the flows are getting stuck in a queued state even though the trigger conditions are met.I've observed that:The flow name appears as empty in the sys_flow_context table for both Incident and Request tables.However, flows for SLAs ...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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