ServiceNow Community

Webinar recoring for SPM Resource Management Workspace: How to Set-Up &...

Dear all, where can I find the recording of the july session for SPM Resource Management?Thanks Jeanette

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Request Management

Displaying Help Text for Checkbox

Hi, I had a request for displaying Help text for a checkbox field on workspace. Please help me to process this requirement

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Software Installs to be removed when no longer discovered by Intune

We're currently running Service Graph Connector for Microsoft Intune to pull computer/device/SW installation data into the CMDB.Now we want some automation in place which will remove the software which are not getting discovered from Intune or no lon...

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chat and case summaries and resolution notes by using the Now Assist panel in Agent Workspace ITSM

HI Team How can we Generate chat and case summaries and resolution notes by using the Now Assist panel in Agent Workspace for ITSM? Regards,Amit

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Flow Designer Error

Unable to create any flow or action in PDI with the following error. Any suggestions on this would be very helpful. Thanks in advance hbb

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Unable to get the new font in the generated document template

We have configured a custom font in a Document Template(sn_doc_template), we were able to view the custom font in the body and after clicking on previewHowever, the same font is not getting displayed in the generated document.we have configured the c...

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How can we configure the Now Assist for CMDB

Hi All, We have a requirement, where the customer wants to use now assist for CMDB. Use Case: If an incident is already opened for one CI then next time when we open an incident with same CI then it will show all active incident raised in past Re...

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Ouath2 configuration for HorizonGPT without redirect URL

HorizonGPT want to read serviceNow data and they dont have basi auth option, so I am trying to configure Oauth2 but without redirect url, so please let me know the steps

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We can now assist can be configured with OOB Agent workspace for ITSM

Hi All, Can someone please help me how to get now assist configured with OOB Agent workspace for ITSM?? Regards,Amit

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Add fields to event popover in schedule calendar

Hello everyone!In the schedule calendar, how can I customize the fields in the event popover?Thanks!

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Employee Roles for ESC Portal

Hello! We are in the process of cleaning up our users and it has been noticed that the previous team responsible for Snow were manually adding the cmdb_read role to each employee so they could see reference fields while logging tickets. We've been t...

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How to add Meriyo font in KB Article

How to customise Font, we need to add Meriyo font in KB Article? Navigate to System Properties > All Properties.Search for the property glide.ui.html.editor.font.collection.Please suggest if you have any idea

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CBT Nuggets Training

Hello All, Do you suggest CBT Nuggets for training or is it not necessary?

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Sam implementation required servicenow discovery?

Hello team! We are in the process of implementing software asset management for our customer. We have procured SAM pro license. However, I come to know that to discover the foundational data, we do require discovery in place to get the real time data...

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Help Needed to Track History of "Available" Field in sys_user_grmember Table

Hi Team,I have a query regarding how to track changes to the "available" field in the sys_user_grmember table, specifically:Who enabled or disabled the fieldWhen the change occurred (timestamp)How to view the full history of updatesI created a report...

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