Instance Upgrade Timeline Question

gopireddyM68682
Giga Contributor
Hi everyone, I wanted to ask the community regarding the typical timeline for an instance upgrade or maintenance window. In your experience, how much time does it usually take for a Personal Developer Instance (PDI) or standard environment to fully update once the process starts? Any insights on what to expect would be highly appreciated. Thanks!
 
 
3 REPLIES 3

Dr Atul - LNG
Tera Patron

Hi @gopireddyM68682 

 

It takes 5-8hrs

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

Hi @gopireddyM68682 

 

As per my experience, 

In PDI , in generally takes  3 to 4 hours for upgrade , if less customization is there, less app installed.  for fresh instance , sometimes it took less than 3 hours.

In client instance upgrade takes between 4-8 hours 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

yashkamde
Giga Sage

Hello @gopireddyM68682 ,

 

It really depends on how much data and how many plugins you have active on your instance. In my experience, a standard upgrade usually takes 4 - 5 hours.

However, if you have a massive database or a heavily customized environment, it can absolutely take a full day to completely wrap up.

 

If my response helped mark as helpful and accept the solution.