Unable to find change, problem management in filter navigator

[aravapallit]

I am new to ServiceNow. I am not able to find the change, problem management in the filter navigator in the Australia release. Even i tried to follow some community guidelines but no luck. Can you please help me with solution.

[Tanushree Maiti]

Hi @aravapallit 

Is it your PDI?

In that case , 

• You need install "Service Operations Workspace ITSM Advanced Applications" application to resolve the issue (App ID: sn_sow_itsm_adv_ct )

Note : In PDI , you can not install latest version of the plugin 9.2.1 .  From version dropdown , select 9.1.1 version and install.

Your issue will be resolved.