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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Reference field showing no Display value

In the below screenshot, the reference field is showing no Display value, but it has some sysID added. Any idea, what might be missing? We had created this table and data quiet some time back, but recently facing this issue.   Thanks,Sreesh Surendran...

  • Question

Record producer push variables editor formatter in Case and Incident

Dear Community,I need to make variables filled in catalog item on the ticket form.In the widget ticket field, how can I make them appear ? One strong problem is that I have a record producer creating an incident AND a variable editor formatter on Inc...

  • Question

Email notification translation using sys_ui_message

Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...

  • Question

I have to assign request to user.

Hi,  I have to assign request to user. We are having flow and there it is setting short description and description field value and there I have to set assignee using system property. I have created system property and I have to use that system prope...

  • Question

Resolved! Catalog item not appearing in employee center/hub

Hello,I've built a catalog item in my PDI (Zurich release) which is not appearing in the employee center/hub.The catalog items is visible in the fulfiller view.I've noticed this since I upgraded to Zurich. All the previously built catalog items in Xa...

  • Question

REST API ATTACHMENT

Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...

  • Question

Resolved! How to increase input variables count for action in flow designer?

Hi all, I had a requirement where I need to pass more than 20 input variables in a custom action which is not allowing me to pass inputs after 20 input variables. Could you please suggest the possibilities to achieve this requirement.  Thanks,Nithya.

  • Question

Failed to generate PowerPoint. Contact your system admin.

Trying to Export to Power point 'Portfolio Plan status' Report from Portfolio Planning Workspace but getting error as 'Failed to generate PowerPoint. Contact your system admin.' Please provide solution. 

  • Question
  • Project Portfolio Management

Newly created child topic is not showing in ESC Portal under parent topic

Can anyone help me with below ScenarioI have created a new child topic and it is not showing in the portal under parent topic Softwares and attaching the screenshots for better understanding Newly created child topic is not displaying in the above sc...

  • Question

Showing "No resources found" even though there are agents with skills.

Hi Community,When I apply advanced filter in dispatcher workspace by selecting "AND" operation with required skills, I am getting "No resources found" even though there are agents with skills. In the same way, when I give only one skill without addin...

  • Question
  • Tokyo

I cannot set UI Policies nor Client Scripts on agile_board.do

Hi community, In my organization, we have a requirement for certain stories to fill some fields when they reach "Complete" state. I already knew that when a user tries to move a story from "Draft" to another state, then a form opens if the acceptance...

  • Question

HR Onboarding - Understanding Pre-Hire and New-Hire Roles

Disclaimer: "All views expressed in this post are my own and reflect my understanding of the ServiceNow HR Onboarding application."   With Zurich Release ServiceNow HR onboarding uses two distinct roles to manage the onboarding experience: the pre-hi...

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