ServiceNow Community

Resolved! Adding a variable to the secondary fields displayed on header

@Brad Tilton If i want to add the variables that is present in the variable set , and when a request is created form the portal we will have this variable onto the requested item ,so how to add the variable to the secondary fields displayed on hea...

Question

[ERROR CODE: -1] The host did not accept the connection within timeout of 10000 *

I am getting the error in outbound log, So we are trying to increase the "Response time" for Service Graph connector workspace one. I am not sure how to modify the Response time. the respective properties are not even available in the sys_properties ...

Question

How to put attachments on top in record producer

Question

I want to manage the visibility of catalog items only to the subscribers to the Service Offerings

I would like to show the catalog items to the users who subscribed to the Service Offerings. Let's say On the service_offering table, there is a service offering called "SAP Retail " and Abel was added to the Subscribed by user related list and there...

Question

How to restrict to trigger Out Of The Box notification

Hello team I have created some custom notifications for a custom HR service. However, when I create a request or case, some additional out-of-the-box (OOTB) notifications are also triggered. I have already defined all the trigger conditions as per m...

Question

Can we make process flow pinned in form

Question

Resolved! ServiceNow Administration Fundamentals On Demand

Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand

Question

Resolved! I have to withdraw my claimed learning credit

Hello, I claimed learning credits but now my company said it was for someone else. Now I have to withdraw it.Can someone tell me how can I do it? Thank you!

Question

How to add accordion in record producer

Question

Loading is showing in CSM / FSM Workspace in Lead workspace table in service Catalogue section

Issue DescriptionIn the Lead to Contract Management Workspace, the Catalog section does not display any content. The section continuously shows a “Loading” state and does not render the catalog items. This prevents users from accessing or selecting c...

Question
CSM Configurable Workspace

Resolved! [Article] What is Query Business Rule in Servicenow

What Is a Query Business Rule in ServiceNow? A Practical Guide to Security, Performance, and Data Governance When I first discovered that not every ServiceNow list showed all available records, I wondered why. I knew there was more data in the databa...

Question

How to notify users about the network outages

Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?A. System Notification > Email > NotificationsB. Administration > Notificatio...

Question

How credential alias are linked in flow designer actions?

we have ad v2 actions in flow captured in update set, but it references the connection alias , so in upper isntance,(Where the plugin has to be installed from scratch) if we download the adv2 plugin from scratch, will it create new alias with diff sy...

Question

What is needed to grant user access to project workspace

Hi all, I have created a custom role which I want to use to grant non-IT users access to view certain projects only, and Following the kb article below I have created an ACL for "now.workspace.project.*", that has allowed the workspace link to become...

Question
Project Portfolio Management

Hide Template option for a specific table in workspace

Hi Team, I want to hide Templates component for a specific table in CSM workspace. How to achieve this? Best Regards,Manohar

Question
Workspace : Next Experience