ServiceNow Community

Resolved! How to calculate average survey rating per assessment

I’ve created a survey in ServiceNow for Incidents with 5 questions:Questions 1–4 are rating type (scale 1 to 5).Question 5 is free-text (comments).What I want is:Calculate the average of Questions 1–4,Also include the free-text comment from Question ...

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ServiceNow Tacton CPQ Integration

Has anyone worked on ServiceNow Tacton CPQ integration? Any idea what procedure need to follow?

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Approval flow ignores Decision Table approvers and always assigns to the same manager

I am building a custom app (Tuition Fee Exemption) and want to route approvals to different approvers depending on the values of University and Program (Request to). I have defined these rules in a Decision Table.Setup:A Record Producer creates a rec...

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Approvals
Custom Application
Decision Table
flow designer

Community VS Forum VS customer portal

Like the head, I would like know the difference between Community VS Forum VS customer portal.Text doesn't have any explanation about it and I feel confused. Could somebody help me about this question?Thank you.

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Dynamic Tokens in Project Workspace

data collection error i am using pa script to find the diffrence of two fields

What i am trying to do is find the difference of two fields time event starts and time event ends both are in string format value is 6am and 5pm now for calculation of diffrence of these two and find the hours in between them i have written a script...

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Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.

Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...

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New Control Implementation

I have a requirement suppose there is a new regulation coming for an organization and need to create new control objective and also new controls in an organization. Where is the that step in the control lifecycle where control owner needs to set up/c...

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Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.

Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: ErrorExecute operation on script include 'hr_caseO...

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Resolved! How to generate Access Token from the OAuth Token URL for the Grant type client credentials

Hi Team, Could you please provide your support to generate the access token for SCIM integration with the grant type as client credentials in ServiceNow? Please check and provide your inputs. Thanks & RegardsRahul Chander

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Delete condition of decision table records whose answers field value is same

Hi All, In the Decisions table, there are thousands of records. Many of these records have the same answer and the same condition (for example, changerequest.location). If multiple records share the same answer and the same location condition, then ...

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Need to build form with user e signature input

Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...

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how create schedule to trigger notification expiry for due or over due using flow designer

hi, I need a help , how to create the schedule to trigger notification expiry for due or over due using flow designer,how the fetch the record and condition for the day (eg:7 days or 7days overdue) how to calculate those condition. How to trigger the...

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Right Learning resources

Hi community, I am new to ServiceNow and want to start my career in ServiceNow can someone guide me in the right direction? Where do I start, and how do I make good projects for real hands-on practice if someone recently learned ServiceNow and has a ...

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CIS-CSM Exam

Hello and good morning. I will be taking the CIS-CSM exam in the near future. Could anyone please provide details on how the exam is graded. Meaning, if you are asked to select multiple answers, do you need to get all correct to get credit for that q...

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What's the best widget for knowledge articles?

Let me preface this by saying I am NOT a developer at all!We are using Employee Center to build our intranet. For our topic pages, we have built them with a 9/3 container configuration. We tried to put the Topic Content widget in the 3 container, but...

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