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Unable to delete reconciliation rules from CI Class Manager

A user with appropriate roles such as admin/cmdb_admin is unable to delete reconciliation rules from CI Class Manager. When attempting to delete a rule, the system displays a success message, but the rule appears again afterward.I verified that the r...

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What Project Insights Detects — Risks & Actions (RIDAC), Financials and Schedule

Overview This article outlines all the topics detected by the Project Insights engine, focusing on Risks & Actions (RIDAC), Financials, and Schedule. For each topic, it explains what is monitored, when an insight is triggered, the default threshold...

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NowAssist NowAssistforspm Project Management project workspace SPM

Discovery Issue Getting error

MID Server mid.server.ServiceNow00001 is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]

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Add a filter to a List View

In my instance, I've got the below list with two different views available - Default and URLHowever, what I'm wanting to do is automatically add a filter to the URL view so that it only shows records with the Interface Type of URL. Does anyone know i...

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In SOW current cab meeting should open CAB workbench

Hello @all , I have requirement , In sow chnage advisory board's Current CAB should open the current CAB meeting in the CAB Workbench view - currently it is opening just a listHow to acheive this, does anyone have any idea or worked on this, will be...

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How to populate alert open date on 'Detection Time' field in the incident form.

How to populate alert open date on 'Detection Time' field in the incident form when ever alert attached in the incident. I have tried below before Business Rules script but doesn't works: Please suggest // If an alert is attached to the incidentif (...

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Resolved! Only opened by should able to see RITM not other how to restrict

Hi All, I have a requirement only opened by should able to see the Req and RITM not other even requested for should not able to see the request for particular catalog item. I tried restricted via ACL and Query BR but still requested for and other ITI...

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Project Workspace- status reports tab in project shows only records created in workspace

hello,I've encountered a very strange problem while working on the project workspace,only status report records created with the project workspace are presented in the status report tab in a project record, so if i created a status report for a a cer...

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ATF Error

Hi Team, We have multiple ATFs failing with below message, any idea what the issue is? And it seems to work some time and fails other times, even though the steps remain the same. Click a UI ActionThis step failed because the client error 'Uncaught R...

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What Project Insights Detects — Resource Management

Overview This article outlines the topics detected by the Project Insights engine, focusing on Resource Management. For each topic, it explains what is monitored, when an insight is triggered, the default thresholds, and the value it provides to yo...

Article
NowAssist NowAssistforspm Project Management project workspace SPM

Disable the agent ability to change the their status state in Advance Work Assignment (AWA)

Hello everyone,I have this requirement where I was to make it that the agent shouldn't have the ability to change their state:Currently, I have resorted to using a BR where if the agent interact with the UI, the user has the agent role and they are p...

Question

Split Permissions in Flow Designer

Hi everyone,I am working on a Flow Designer process where I need to perform some Active Directory actions, but I do not have access to the Microsoft AD v2 Spoke.Specifically, after an AD user is created, I need to:Locate the user in Active Directory ...

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How should an event be ignore/abort/cancel in an event queue?

Hello eveyrone,I have an email fired by an event. This event is added to the sysevent queue using "gs.eventQueueScheduled()" so when it is added it will be in "Ready" state and wait for a moment before being processed. I have the requirement where I ...

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Start Here: Agile 2.0 Deprecation and Collaborative Work Management

Everything you need to understand what's changing, discover what Collaborative Work Management offers, and decide when and how to make the move — all in one place. Rest Assured: Your access is not going away, and there is no forced cutover date. I...

Article

Migrating knowledge workflow to flow

Hi,I am planning to migrate knowledge workflows to flow designer as the latest release would not using workflows for knowledge.I need suggestion on how the process can be done smoothly. 1. The Publish workflow & Retire workflow are mandatory field a...

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