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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Office Hours Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Office Hours Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by ServiceNow 23 Oct, 2025 08:00 AM PDT Event Details Online Live Webinar: Stellantis’ business transformation with ServiceNow’s AI-powered Strategic Portfolio M Hosted by ellensalemme 23 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to auto-detect the existing known errors when raising new problems?

Hello All, Problem management process owner wanted the below requirement:As a process owner: I want to ensure that we minimise duplicate problem investigations and consequently improve the efficiency and effectiveness of our problem management capabi...

  • Question

Auto approving

We have created a customized table for SLA request. For non technical and technical ticket if the request is raised for SC Task it should go for one approver If incident it should go for another approver. This SLA request already having a flow design...

  • Question

Converting Metric Values (AVG) from Seconds to Minutes or Hours

Hello,Is there a way to format the values retrieved from a Metric (in this case, the AVG)?The current values are displayed in seconds, but I’d like to convert them into minutes or hours.I’ve tried using the Format Values option (highlighted in red), ...

  • Question

Anatomy of an application

Hi all, seeking suggestions on which SN material is best for understanding the anatomy of an application/s...  Any links or ideas will be appreciated.

  • Question

Controlling access to only a few articles in a Knowledge Base

Hi, I am hoping someone can help me with an article access issue I'm struggling with.We have a KB Structure separated by regions. In each region we have a number of countries. For each country we have a couple of articles targeting only New Joiners (...

  • Question

Collapse container in Advance Analytics UI Builder Yokohama

Hi there, In previous versions when creating a dashboard in Advance Analytics in UI Builder there was a collapse container component that you could select and just add to the container from there. If this latest version If I select to add a Collapse....

  • Question

Platform Analytics: Data Visualization

Hello, I am recreating a Dashboard and would like to know what is the Platform Analytics equivalent to a Catalog Category Widget?  When creating a data visualization and pulling in the sc_category table in Platform Analytics, it does not drill down d...

  • Question
  • Dashboard
  • Reporting

Issue with Appending MRVS variables to Record Description

Hi All,I have created a Record Producer that includes a Multi-Row Variable Set (MRVS). My objective is to automatically append the values from the MRVS to the record's description field upon submission of a request.I attempted to achieve this using a...

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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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