Cannot find the macro XML file of Schedule Span User formatter. Expected OOTB behavior?

[trangdan106]

Hello everyone,

Inside my PDI, I notice a UI Formatter of "Schedule Span User" which uses the formatter "schedule_span_user.xml". However, I cannot seem to find the "schedule_span_user.xml" field within the Macros.

Based on the Servicenow documents, I should be able to find them within Macros as it is used when creating a UI Formatter:

https://www.servicenow.com/docs/r/platform-administration/t_CreateAUIMacro.html.

https://www.servicenow.com/docs/r/platform-administration/t_CreateAFormatter.html.

I'm guessing this is OOTB and it is expected behavior? Because this is the first time I have seen this and I wasn't able to find any references mentioning this.

[Ankur Bawiskar]

@trangdan106 

that macro comes from platform level and we don't have access to it

I couldn't find either

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@trangdan106 

Hope you are doing good.

Did my reply answer your question?

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[Ankur Bawiskar]

@trangdan106 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @trangdan106 

In my Zurich PDI also , OOB, UI Formatter of "Schedule Span User" which uses the formatter "schedule_span_user.xml" is available . but  associated UI macro not found .

It’s possible that the underlying code isn’t accessible within the UI Macros, even though it’s being used by the formatter.