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What`s New Popular Posts More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by Abigail Lavadia 3 Feb, 2026 12:00 AM PST Event Details Online February Speed Networking (EMEA-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Monitor & manage Now Assist usage in Subscription Management Hosted by Abigail Lavadia 3 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by Abigail Lavadia 3 Feb, 2026 10:00 AM PST Event Details Online February Speed Networking (APJ-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Exchange: CRM AI Academy - Designing and Deploying Successful Agentic Workflows Hosted by Abigail Lavadia 5 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to exclude the AD groups/any from the teams view workspace list

HI Community, Currently teams view in workspace shows all the groups the user is a member of. AD groups should be excluded from the list How can we achieve this is that we can add filter like that?I only want actually groups to be displayed the users...

  • Question

Data Foundations as a prerequisite for CIS-ITSM

Hello,I am new to the ServiceNow platform and just recently passed my CSA exam. I will now be moving on to ITSM. I have scheduled my CIS-ITSM exam for February 4th but I seen that late last year they have added a new-prerequisite being data foundatio...

  • Question

Platform Analytics dashboard inquiry

Hi,We just recently migrated to Platform Anlaytics and found few limitations, mostly performance degredation especially for heavily used dashboards:The data visualization for the reports are not loading at all, some takes hours before the results app...

  • Question

Resolved! Formula Indicator to return string value

Hello team, I am trying to use formula indicator to return a string value based on a condition something like: If ([[indicator1]]/[[indicator2]] < 5) {"good"} else {"bad"} Apparently formula indicator returns only numeric values. Is there any work ar...

  • Question

SLA in ServiceNow (Complete Course): From Fundamentals to Reporting and Breach Management

SLA in ServiceNow (Complete Course): From Fundamentals to Reporting and Breach Management   Service Level Agreements (SLAs) are a core part of delivering reliable IT services in ServiceNow. However, in many real implementations, SLAs are misunderstoo...

  • Article
  • Change Management
  • Incident Management
  • Major Incident Management
  • Problem Management
  • Service Level Management

Managing Business Application's Public Records Compliance Ability

We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...

  • Question

Vibe Admin

Vibe Coding is text to code.What about Vibe Admin: text to admin?Think about it: how much of your day as a ServiceNow admin is spent navigating lists, setting filters, clicking through modules, just to answer a simple question or update a few records...

  • Question

Which Of the following are not included in an Update Set

Which Of the following are not included in an Update Set by default?A. HomepagesB. DataC. Published WorkflowsD. Business RulesE, schedulesF, Database changesG. Related ListsH. Report Definitionsl. scheduled jobJ. Client Scripts K. Views

  • Question

sn_ws.RESTMessageV2 API to verify which environment it is

Future State: As a ServiceNow developer, I'd like for business rule sn_ws.RESTMessageV2  API executions to stay within their environment. Ideally a business rule will have the intelligence to recognize what environment it's executing in, and then onl...

  • Question

Bulk data update in knowledge article

Hi everyone,There are multiple versions of KB articles with same number. I have a requirement to update 2 field values in latest version of KB article from an excel to servicenow. I have done it through transform map using coalesce field. But in some...

  • Question
  • Incident Management
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