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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Achieving through Community: MVPs & Rising Stars (APAC-friendly time) Hosted by Anisa Chaudry 16 Sep, 2025 04:00 PM PDT Event Details Online Louisiana SNUG & Pre-SNUG Workshop Hosted by tarasringar 17 Sep, 2025 07:30 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM Hosted by Vinitha Chukkala 17 Sep–18 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

I am trying to present few questionnaires when a category is selected.

 I am trying to create a record producer with a few questions. One of the questions involves selecting a category (I’ve already created a category list in the table), and I’m using a lookup to display it on the form. Based on the selected category, I...

  • Question
  • Service Catalog

Now Platform future deprecation and roadmap

We are moving to a much faster upgrade cadence at my company. I cant find any information about the platform "roadmap" as that's an entirely polluted search term.The only information I can find on deprecating or removal of features is in the release ...

  • Question
  • Multiple Versions

Resolved! Role Management - Inheritance issue.

Hi,We assigned the image_admin role to the knowledge role. As a result, users who already had the knowledge role inherited the image_admin role.Later, we removed the image_admin role from the knowledge role. While the image_admin role was correctly r...

  • Question

CMDB updates and reconciliation behavior

Hello!I have a scenario with two data sources:Source A -> Reports on the operational status of a CISource B -> Reports additional details about the CI, but does not provide lifecycle/operational status informationHere’s what I’m seeing:Source A last ...

  • Question

How are you maintaining Knowledge and Connected Content?

Hi all,   If you have a small instance or a small Knowledge Base or hardly any changes on your Knowledge Base, you could maintain the Connected Content on Employee Center Topic manually of course. Just adding Knowledge articles as Connected Content. ...

  • Question

Live on ServiceNow: HR Service Delivery Academy — ServiceNow Zurich Release Highlights for HRSD

  If you are looking to learn more about what’s new in ServiceNow's HR Service Delivery Zurich release, this session is for you! Learn about our latest new features and enhancements which include: HR Multi-Instance Integration, Growth and Hiring exp...

  • Event
  • Academy
  • HR Service Delivery
  • Human Resources Service Delivery
  • Live on ServiceNow
  • Virtual

New Certificate automated via Microsoft CA

Hello All, I am setting up New Certificate (Automated) to pull a certificate from our Microsoft CA.   I have configured all these items1. Enabled Request New Certificate (Automated) catalog item2. Configured a Credential Alias3. Configured Credential...

  • Question
  • Orchestration (ITOM)

Multiple Prompts - Can one talk to the other?

Dear experts,   If I use multiple prompts in a Now Assist skill, can one prompt talk to the other?   Let's say a requirement needs: A) Reading the Description on a task record. B) Another task would be to read a user comment on another record and cre...

  • Question

Guide lines for IRE configuration for multiple data source environment

Hello, I have been working with ServiceNow CMDB for a couple of years now, however, in my current role. This is the first time that our environment is set up with multiple discovery sources (SG-Intune, SG-SolarWinds, SG-SCCM, as well as Discovery). I...

  • Question
  • Data Acquisition
  • Data Foundations
  • Data Health Tools

429 API rejections

Hello,Does anyone out there know where inbound rejected API transactions (429 rejections) get logged?We are getting close to overloading our API and i would like a hard number on these rejections.You can see rejections on the stats.do page under API_...

  • Question

Intune Service Graph Connector - CI Naming

The Intune Service Graph Connector for ServiceNow automates the import of mobile device data from Microsoft Intune into the ServiceNow CMDB, streamlining asset tracking and lifecycle management. By default, the connector sets the Name field on the mo...

  • blog

Date Time Format : Service Portal

This week as part of my project work, I was trying to display a date   in format MMM dd, yyyy. The default Service Portal format is yyyy-MM-dd HH:mm:ss.It took me an entire day to figure out to how to do it in Service Portal. I knew I can use filters...

  • blog
  • Technical & Support
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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