Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1014417members
2978513posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Prasanna_Patil Specialist How to have tooltip on esc portal Hello All, I want to have a tooltip on esc portal when i hover on taxonomies and wi... Read More Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Pro Dev Academy Hosted by HariomS35974003 8 Apr, 2026 11:00 AM PDT Event Details Online 4/8 Healthcare User Forum: From Spreadsheets to HAM Workflows- Fireside chat with Children's Health Hosted by Mary Kay Pierso 8 Apr, 2026 11:00 AM PDT Event Details Online 4/8: Healthcare User Forum: From Spreadsheets to HAM Workflows- Fireside chat with Children's Health Hosted by Mary Kay Pierso 8 Apr, 2026 11:00 AM PDT Event Details Online Join Us! Register now to attend the North Texas SNUG | Koch Industries Plano | April 9th Hosted by Heather Strukus 9 Apr, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Seamless Workplace Service Delivery: IFM Integration with Corrigo by JLL Hosted by Abigail Lavadia 9 Apr, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 9 Apr, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Now Support and stats.do Out of Sync

Hello all! This is likely minor, but I just noticed something odd in our test instance.  I was submitting an automated request on the Now Support site and noticed that our test instance showed it was on Australia EA1.  We have Australia on our dev in...

  • Question

ServiceNow AI Summit Madrid

Únete a nosotros en una jornada gratuita de descubrimiento de la IA y convierte la curiosidad en capacidad de uso.   Jueves, 23 abril 2026 |  09.30h - 15.30hLoom Azca. Plaza Pablo Ruiz Picasso, 11. Madrid https://rsvp.servicenow.com/summitmadrid26

  • Question

Difference between Fields and Variables in ServiceNow Catalog Items

Hi everyone,I have a basic doubt in ServiceNow.We create fields for tables like Incident, but for Catalog Items we use variables instead of creating fields.Why don’t we create fields for catalog items as well?And why is it not necessary to store vari...

  • Question

Unable to update / remove form section

Hello I have customised the demand form in ServiceNow and created a few new form sections. There is one section though which has been created but I am not able to update or remove the form section. I have tried form design, form layout and form build...

  • Question

Combine members from two groups into a single array and trigger approvals

Hi everyone,I have a requirement where I’m working with two groups in ServiceNow.I’m able to:Look up both group recordsRetrieve the members from each groupWhat I’m trying to do next is:Combine the users who are common to both groups (intersection of ...

  • Question

How to learning ServiceNow?

Hi all, I'm new commer.Anyone can sharing step-by-step to fastest learning ServiceNow ? Thank you so much  

  • Question

Recommended actions card configurations

Hi, I am wondering how I configure the buttons and cards for recommended actions as per the image attached.  When doing so through guidances it seems to allow some buttons on the cards to be updated for example, the similar incidents record card is e...

  • Question

Workspaces & UI Builder

Hi all, If someone wants to learn about working with configurable workspaces & UI builder, from the beginning, where is the best place to start? There is a lot of info in various places under learning (from a quick search) but it's not clear where to...

  • Question

Flow Action | Condition selection | Which record did I select?

I have a Flow,I added a Wait For Condition action (but I've encountered this other places)I select my table,  lets say, [Project]I add a condition [Project Status][is].... But here's the issue, I have several Project Types, and Project Status is a re...

  • Question

Resolved! Add a verification step to an Incident ticket

Requirements:When the Category is set to xxxx on an Incident ticket and the ticket has been set to resolved by the agent, their manager will get a notification and will have to approve/verify the ticket before it  sets to Closed status. What would be...

  • Question

Conditional Logic for Incidents

Hello community members! This may sound like a very simple question but I am new to ServiceNow development. How would I set up conditional logic for Incidents? Specifically, if the short description contains "Incident INC-1 opened" then assign it to ...

  • Question

REST Message API Error - No issuer certificate found for XX-XXXX-api

Dear ServiceNow Experts, We have a requirement to POST the Incidents created in ServiceNow to BMC Remedy Portal.When trying to connect using POST Method through REST Message API I'm getting the following Error End Point:https://XX-XXXX-api/api/qs/oa2...

  • Question

Update TinyMCE Toolbar system properties

 Hello @all  I’m trying to update the following system properties:glide.ui.html.editor.v4.toolbar.line1glide.ui.html.editor.v4.toolbar.line2glide.ui.html.editor.v4.valid.buttonsHowever, after adding the values, I’m not seeing any changes reflected in...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now