Increase in hours on existing resource assignment

[melissacooney]

We have several projects that have rolled over from the past fiscal year to the new one. I need to increase the hours and extend the end date on these resource assignments. I have no issue extending the date, but it will not allow me to add hours to just some of them saying there are actuals on the resource assignment. I have done this successfully on other RAs that have actuals on them though. Does this mean for the ones that won't allow more hours, I need to revert the end date back to the original one and then create new RAs for the new FY? When we were using resource plans only it was not an issue to increase hours. Thanks for your help!

[mikereaves]

I have the exact same challenge.
In my org project can run for years.
We use /tcp to report hours.
Once a RA accrues actual hours, the RA is locked.
We need a viable (low impact) solution.

[melissacooney]

That is odd, because I was able to update some of them, but not all. It seems like it is due to overallocation (my guess) because the Functional Manager can go into their Resource Workbench and add hours manually week by week, but that is not an ideal solution. Thanks for chiming in! 

[abhinaykumar]

Hi, @melissacooney  . Thanks for contacting us about this issue. I’d like to better understand the data setup in your instance. Is this occurring for all assignments with actual hours, or only a few?
Could you share more details about the project or task? Are the assignments extending beyond the project or task dates? Ideally, this shouldn’t occur for any assignment with actual hours. With additional context, we’ll be better able to assist you.

[melissacooney]

Hi there - this is NOT occurring for all assignments. I've tried to recreate the issue on other resource assignments and can't get the same error. I've even used the same employee in another project and added hours and it accepted that extension and additional hours requested. (it also had actuals on it)

Current project with errors - 

Approved start date 7/13/25

Planned start date 7/14/26

Planned end date 7/14/27

Resource assignment - start date 7/13/25, accepted end date 7/2/27

Currently approved for 250 hours, tried extending and adding 140 hours, this did not work and got the error that it has actuals. 

In test I got the same error, I went in through the weekly view of her hours in the resource workspace and it let me go week by week adding hours until it got to 390 hours. A day later I went right into the RA in the project, I added 1 hour and 1 day and it worked. I then added 530 hours and a few weeks and it accepted that as well. 

Please let me know if you need anything further. Thanks for your help!