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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Flow Designer - Ask for approval activity is not working

I am trying to trigger approvals in my Flow, but I am unable to pass the sys_id in the “Ask for Approval” activity.Use case:I have created a custom action that fetches the approver’s sys_id based on certain conditions. The approvals are dynamic, and ...

  • Question

How to execute python file placed on MID Server from ServiceNow flow

I am trying to execute the python file placed on MID Server from ServiceNow flow. But  I am unable to execute as it is giving me error as either "File Path not found" or "Cant connect & Timed Out". Is there any documentation or steps that you could p...

  • Question
  • Action Designer
  • Flow Designer
  • Workflow Automation

Authentication for Google A2A – ServiceNow as Secondary Agent

As part of our December 2025 release of Now Assist AI Agents, we’re introducing AI agent interoperability over the Google Agent2Agent protocol. Follow the below instructions to set up your ServiceNow AI Agents as secondary agents (acting as A2A serve...

  • Article
  • Best Practices
  • Getting Started

Trigger Multiple approval from flow

Hi all, I want to trigger based on some conditions i'm using multi row variable so each row has the approver based on the condition it should trigger to that specific approvers. Currently I have created a custom action where i'm getting output as com...

  • Question

Add Flag on List View of Caller field on Incident

Hi Everyone,how to implement below requirement:Enhance the Incident List View in ServiceNow by visually identifying callers who meet specific criteria. When the Caller on an Incident record is:user is not VIP, ANDA member of the “VIP Assistant ”  gro...

  • Question
  • Hi

I want to know how to add a button to a Workspace using UI Builder.

Right now, I edited an existing OOTB “Publish” UI Action and changed the settings (added a Workspace Form Button/Form Menu as shown in the screenshot).However, the button did not appear in the Workspace.Therefore, I tried using UI Builder, but I’m no...

  • Question

HR Profile and Job Framework

Hi, We are busy enabling the HRSD Enterprise module, and want to ensure we have all our current HR Profiles mapped back to a Job Profile. We have created our Job Families, Job Profiles, and have created all the HR Profiles. What is the recommended wa...

  • Question

Print Badges in Visitor Management

Hi Guys, I had implemented the Workplace Visitor Management with the Kiosk Management.There is a Ui Action "Print Badges" that I'm trying to understand why is not working. I click it and nothing happens. Someone manage to print badges through this UI...

  • Question

Regarding population of due date

Hello,I have a requirement where when a catalog item is submitted it is stored as a request in a table.So we have a variable named due date where it stores the date when the request is created.But now i have a requirement that due date should be popu...

  • Question

Regarding the reference fields

Hello,The reference fields in the native view has info icon button which upon clicking gives the open record and we can open the record, now for the same reference field in workspace i cannot see the info icon button, how can i configure that in work...

  • Question

Visitor Badge Printing | Visitor Management (WSD)

I’m looking for some additional information or documentation on Visitor Badge Printing. I’ve reviewed the available documentation, but there doesn’t seem to be much detail provided. (Update a visitor registration)Would anyone be able to share more in...

  • Question
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