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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Platform Academy- In‑Product agentic workflow AI Experience in UI16 & Workspace Hosted by ServiceNow 5 Mar, 2026 09:00 AM PST Event Details Online Office Hours with Frances Frei -- Work Smarter Not Harder (APAC) Hosted by jasminecole 6 Mar, 2026 03:00 AM PST Event Details Online ServiceNow Government Forum 2026 - Learning Labs Hosted by HollyHorton 6 Mar, 2026 05:00 AM PST Event Details Online ServiceNow Government Forum 2026 - Learning Labs Hosted by Alicia Puccio 6 Mar, 2026 05:00 AM PST Event Details Online Office Hours with Frances Frei -- Work Smarter Not Harder Hosted by jasminecole 6 Mar, 2026 09:00 AM PST Event Details Online Put AI to Work(shop) for Service Operations Hosted by Amanda Martinez 10 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

HR Agent Workspace Close Complete UI Action

Is anyone experiencing issues with the Close Complete UI Action in HR Workspace? Our users have to click it twice for it to save.We are using the same UI Action from Human Resources: Core application and have just completed the Workspace section. May...

  • Question

Resolved! Service Graph Connector - SCCM Integration User Guide

Integrate SCCM with ServiceNow  Integration: Microsoft System Center Configuration Manager (SCCM) with ServiceNow.  Purpose: To pull the Configuration Management data from SCCM to ServiceNow.  Outcome: With this SCCM Integration, customers can put al...

  • Question

ai agent

Hi Do we have any  OOB ai agent named "Instruction refinement" or any ai agent similar to this?

  • Question

Formatting within Journal fields using HTML & [code]

Most fields in ServiceNow store a single inputted text value. To view previous values one needs to go into the record's audit history. Journal fields are different, in that all previous values of this field are shown as distinct posts within the Acti...

  • blog
  • Technical & Support

Cannot find Major Incident Workspace

I have Service Operations Workspace but I have seen (and customer has seen) a Major Incident workspace that is OOB but I have followed install instructions but cannot see it . Any ideas?

  • Question
  • Major Incident Management
  • Service Operations Workspace

Resolved! How to import pdf documents to knowledge base

I have requirement to import pdfs to knowledge base to create knowledge articles. But ServiceNow is allowing only word formats as shown in below pictureIs there any advance knowledge management plugin to make pdfs to accept ?

  • Question

Resolved! Workspace - How to add a specific catalog item to a workspace

I am sure I'm missing something obvious here but hoping you can help. I have a particular catalog item which I want to add to a custom workspace. I have added a page to the workspace and used the "catalog item" option from the content. On the right, ...

  • Question

For a reference type variable how to populate three field values

Hi all, I created a variable on the portal which is a reference type of the cost center table without adding any conditions in the variable attributes section by default it is showing "country name". I wanted to show only two field values in the vari...

  • Question

How to change display value of Reference variable in Service Portal?

Hi, I went through many questions on this site but could not find any solution for this. How can I change the display value of Reference variable in Service Portal? using following attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=code...

  • Question
  • Instance Configuration
  • Scripting and Coding
  • User Interface (UI)
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