I want to trigger a Script Action based on 'security.elevated_role.enabled' event.

Hi,Whenever someone elevates their role to Security Admin, this event is triggered 'security.elevated_role.enabled'.I want to use this event in a Script Action and do some operations.But, I am unable to find this event.Why it is happening?Or, Is ther...

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How to identify Service Catalog items linked to specific approver groups?

Hi Community, I need help identifying the list of Service Catalog items that are associated with the following approver groups:FSD-FCIT_SM-APRFSD-FCIT_SO-APRThis is an information-only requirement. I am not looking to modify any workflows or approval...

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I am getting the following error

Did you create the HHD Application Development epic?Did you assign all HHD Stories to the Application Development theme and HHD Application Development epic?Did you create the SNPI Stories Backlog?

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Unable to properly call a UI Script from a Catalog Client Script.

Hi,all.I am trying to call a UI Script from a Catalog Client Script.This development is being done within a custom application.Here is the script. And error message is ''UI Script  x_16799_test.TestUIScript is loaded but can not find dummyFunction or...

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Error Code: SSH authentication failed. Verify that credentials have been correctly defined for host

I am receiving this error message when attempting to map a application "SSH authentication failed. Verify that credentials have been correctly defined for host " any suggestions as to the resolution. Thanks in advance.Natalia

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Help for this error

Hi everyone, how are you?When starting an "Assisted configuration of Conversational Interfaces," I'm receiving this message, but the flow is proceeding. Should I be concerned, and how can I fix this error? I can't find the "GlideEntitlementAPI" scrip...

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How to generate a report for users who logged in ServiceNow Backend ?

I can see ServiceNow User Experience Analytics shows data, but it is not useful as it showing Hash user id instead of actual ServiceNow user id  We need a report for list of users who logged in ServiceNow Backend for last 2 months  

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Dashboard Technical Editor - How to redirect onclick to a native list view in the same tab?

Hi All, In the Platform Analytics Technical Editor Dashboard, how can we redirect the users to a native view list in the same tab? There is an event handler called Advanced dashboard redirect, and in External URL we can use event parameters to get th...

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Platform Analytics Dashboard fails to load

Hi all,I'm creating our first custom PA Dashboard to replace the OOTB "Overview" dashboard that's used in the Service Operations Workspace (SOW). IssueWe're noticing an issue where the "Home Tab" widgets show a spinning icon, but never load automatic...

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How to integrate Now Assist in Virtual Agent with Microsoft Teams?

I want to integrate Now Assist in Virtual Agent with Microsoft Teams?Could anyone help me to build this integration? 

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ServiceNow Certified System Administrator (CSA)

 I want to be certified on CSA; however, the prerequisite course is ServiceNow Administration Fundamentals, is pricy and unaffordable. I just want to know if there are other alternatives to acquire CAS without paying for the three-day-long ServiceNow...

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Now Assist Skill Kit task: Auto Approval of Change requests

Now Assist Skill Kit task: Auto Approval of Change requests.Description: Bot automatically approves routine access requests, speeding up the process and reducing manual work.

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What roles does the course Associate System Administrator prepare you for?

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