Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
942402members
2925134posts
Get ready for Knowledge 2026. Register by December 31 to save $400 on a full-conference pass. Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Modernize your digital workplace with ServiceNow DEX Agentic AI use cases Hosted by Lolita Honkpo 10 Dec, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Modernize your digital workplace with ServiceNow DEX Agentic AI use cases Hosted by Lolita Honkpo 10 Dec, 2025 01:00 AM PST Event Details Online December 10th - 11th: Public Sector Low-Code App Engine Innovation Workshop Hosted by HollyHorton 10 Dec–11 Dec, 2025 05:30 AM PST Event Details Online December 10th - 11th: Public Sector Low-Code App Engine Innovation Workshop Hosted by HollyHorton 10 Dec–11 Dec, 2025 05:30 AM PST Event Details Online Live on ServiceNow: What’s new for Now Assist for Risk in the Q4 Store release Hosted by Lolita Honkpo 10 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Now Support and what it can do for you Hosted by Lolita Honkpo 10 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Eligible for Refresh

How "Eligible for Refresh" is changes to false?We are using Hardware Asset Refresh Order catalog item , after completing all the Hardware asset refresh line task , the assets stays in eligible for refresh "true". why is it happening?

  • Question

Add a Related List records to email notification in DPR

Hi, I'm currently working on am email notification for the creation of Release Templates and would like to include the records on the related list tabs Phase, Task and Policy. Does anyone have any suggestions how I could achieve this?Any suggestions ...

  • Question

Service catalog to project creation

Hello All,   We have a requirement in service catalog.  Catalog form will have a feild called "service line" which include 3 options(imaging, bio, other) when we select imaging or other RITM should create but when we select bio project should create ...

  • Question

Holiday ServiceNow Phoenix Developer Meetup — Join Us!

We’re excited to host a face-to-face Holiday ServiceNow Developer Meetup in Phoenix!If you’re passionate about the Now Platform, love building innovative solutions, or just want to connect with fellow developers before the year wraps up, this event i...

  • Event

Dashboard Reverting Back to Previous Dashboard after back button

I've created a case with ServiceNow about this issue but wanted to reach out to the community to see if they're experiencing this issue and possibly found a way to resolve it. Since upgrading to Zurich and Platform Analytics on Friday, December 5, we...

  • Question

The test board is not up-to-date with the results of the tests performed.

I created a test plan and test board following all the steps as instructed in Test Management 2.0 (test plan/test cycle/test suite), added and ran the tests, but the test board doesn't show the results of the tests that were executed. Has anyone else...

  • Question
  • Incident Management
  • Performance Analytics
  • Problem Management
  • Task Communications Management

Easy? widget help

Objective:Display an info message on any given catalog item that provides the average number of delivery days expected based on current catalog item AND location (reference variable on item) Action taken:1. Created a variable of type Reference which ...

  • Question

Default Dashboard in Service Operations Workspace

Hello community!Our Service Desk Manager built himself a custom dashboard in Service Operations Workspace (SOW) and would love to land on it by default when clicking the "Dashboard" button in the left ribbon. Right now, every time he logs back in and...

  • Question

Software models are empty for okta and entra id sso integration

I have setup Okta & Entra ID SSO integration , but after running the jobs it pulled the SSO application data but most of the software models are empty , as shown below I have gone through the servicenow document , there it is mentioned like this mode...

  • Question

Teams self configured bot - Integration or updation failed

I am trying to update the Teams chat integration in our dev instance and cannot avoid this error. It doesnt seem possible to create a new application manifest. We have tried deleting records and starting again, still the same error. This is preventin...

  • Question
View More
Announcements

Unlock our biggest savings of the year! Register anytime before Dec. 31, 2025 and save $400 on your ticket to Knowledge and CreatorCon 2026.

Register Now