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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Activate AI Skills and Agents for Change Management Webinar Hosted by LexaFu 30 Sep, 2026 08:00 AM PDT Event Details Online Webinar: Rethink how the enterprise manages risk​ Hosted by ChantelleLash 30 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Using CAB Workbench for Change Discovery Hosted by LexaFu 30 Sep, 2026 08:00 AM PDT Event Details In person REGISTER NOW! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details In person [In-person] REGISTER TODAY! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details In person REGISTER NOW! ServiceNow Nexus 2026 for SPM, EA and CWM Hosted by RebeccaH5 30 Sep–1 Oct, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! Business Continuity Management (BCM) relation(s) to Integrated Risk Management (IRM)?

Hi all, I am scratching my head with link/relations between BCM and IRM.I am comfortable to setting up both sides (BCM and IRM) and a silos, but and I am wondering what's the relation of utilization between two modules? Example: In IRM you setup: ent...

  • Question
  • Business Continuity Management (BCM)
  • Integrated Risk Management (IRM)

Export Failed. Please contact system administrator.

After upgrading our instance to the Australia release, users are unable to export Data Visualizations. The visualization loads successfully and displays data correctly; however, when selecting Export, the following error appears:"Export Failed. Pleas...

  • Question

ServiceNow and Entra ID Integration – Add User to On-Prem AD Group

Hello Community, We have a requirement where a user submits a ServiceNow Catalog Request for software access. Based on the selected software, ServiceNow should add/remove the user from the corresponding AD group.We are planning to use ServiceNow → Mi...

  • Question

Consideration and Challenges while configuring the ITOM Event Management

Hello,Please avoid sharing information directly from ServiceNow product documentation, as I can refer to that separately. I’m more interested in the hands-on experience and practical challenges that are observed while the actual implementation.------...

  • Question

LDAP sync issue for record deletion in LDAP

Hi All,                            We have an LDAP integration that synchronizes custom data from LDAP to a custom table in ServiceNow. Currently, the integration successfully handles record inserts and updates. However, we are facing an issue when ...

  • Question

playbook not getting triggered

Hi all,I am working upon playbooks in servicenow. the issue was the playbooks was working fine earlier. but while verifying few of the things in the playbook  the playbook automatically went in deactivate mode. later i activated it without modifying ...

  • Question

Resolved! How to Create Notifications in ServiceNow: A Beginner-Friendly Guide

Introduction Ever felt like you’re missing updates in ServiceNow? Notifications are here to save the day! They’re the little nudges that keep everyone informed about what’s happening, whether it’s an incident update, a task assignment, or a major cha...

  • Question

Resolved! no_text_index=true on knowledge article body

Hello,I understand the you can add a setting of no_text_index=true to stop a field being searchable by the legacy search (Zing?).In the article body fleld of our knowledge articles we have a dictionary entry with a default value of no_text_index=true...

  • Question

ATF Issue - Client Error

Tester A is experiencing an Error in ATF Test Step 'Click UI Action'-Tester A and Tester B have the same role.-Tester A encountered error while tester B was able to finish the ATF successfully-Tester A was able to do the test scripts manually with no...

  • Question

Action Assignment in playbook

I have an action assignment that is configured as Server Script and it runs and calls my script include and performs some checks with no problems. It all works bar one element.The Script Include will generate a gs.addErrorMessage which appears absolu...

  • Question

User unable to view a specific report in a Dashboard

User unable to view a specific report in a dashboard despite of having the required roles.Please find the error message below for reference. User has the required ITIL role and knowledge role as well. Let me know your thoughts.

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