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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Gartner HR Symposium/Xpo Conference Hosted by Sandra Robles 27 Oct–29 Oct, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower Hosted by Lolita Honkpo 27 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to display SAP Transports linked to Changes under a Release

For a Release Management story, we have a requirement where all roles that have access to a Release should be able to view SAP Transports linked to the Changes that are part of that Release.We want to show a list of Changes with their corresponding S...

  • Question

Localization is causing security issues

We have multiple languages that are in use in our instance.  However, we are noticing a very odd error going on. A user can access any task based ticket that they normally have permissions to in the English Language.  But the moment they switch to on...

  • Question

Subject: OOB Incident Workflows Missing in Yokohama Instance

Subject: OOB Incident Workflows Missing in Yokohama InstanceHi all,I’m unable to find the out-of-the-box workflows for the Incident table in Workflow Studio or the Workflow Editor in our Yokohama instance.I’ve already verified the following:• Checked...

  • Question

Getting Started with CSM Case Management

In customer support, the customer case or ‘case management’ is the primary, most essential entity that can be applied to essentially any industry. You could think of a case as a means to capture details of a service, transaction, or a response to cus...

  • Article

Unable to see Article Body in creating or editing of KB Articles

We noticed recently that all our users with the Knowledge role are no longer able to edit or create new articles.The Article body box doesn't show Confirmed they have the needed roles, and it works for myself (but I have admin) Roles they have are 

  • Question
  • Continual Improvement (CIM)
  • Incident Management

VirtualAgent stopped working in Microsoft Teams Chat

VirtualAgent stopped working in Microsoft Teams ChatWhen you say hi, they respond with, "We are experiencing technical issues and are unable to continue this conversation."It was working until now, but suddenly an error like this started appearing.Ot...

  • Question

Case Management: Guided Workflows and AI

Effective customer service goes beyond just case resolution. A well-designed workflow ensures that every participant (requester, agent, support teams, etc.) knows what needs to happen and when. Case management workflows bring order and transparency t...

  • Article

Need to Get the day based on entered date & time

Hi Community, On the Catalog form I have field start & end date. Based on the start date need to get the day And also based on the start date, need to get the next 3months & 6months & 12months date Can anyone help me with this Thanks, 

  • Question

Resolved! Unable to export Data Visualization in Yokohama version

Users from my instance created Data Visualization as Pivot Table like the below image. When I click export the popup shows this message Export Failed. Please contact system administrator. Export the data visualization Export fail message pops up => H...

  • Question

Date time Control

Hello All , I have a field in date/time format (YYYY-MM-DD HH:mm:ss)Could you please help me to affect the value to a variable and add some seconds to this value and send the result to a new field (In a catalog client script ) . IE .  field 1 : 2025-...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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