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What's NewPopular PostsCommunity HighlightsDiscover CommunityEventsMoreThe latest in CommunityPosted by laurentapiaUnleash the Power of Build Agents in the #BuildWithBuildAgent ChallengeOur annual #BuildWith ...Read MorePosted by AudriAYour #BuildWithBuildAgent Guidebook is Here.Hey ServiceNow Community! We can't wait to see what you create in our
#BuildWithBui...Read MorePosted by Earl DuqueYour Pre-Challenge Guide: #BuildWithBuildAgent starts November 12The Build with Build A...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-It's Here! ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanamonZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanamonPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by Patrick DeCarl1Does business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsAnil NemmikantiSpecialistRecord is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read MoreshreedevinSpecialistBuilding “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read MoreIts_AzarSpecialistTop 10 ServiceNow Tables Every Developer Should Know1. sys_user – The Users Table This table stores all us...Read MoreIts_AzarSpecialistUnderstanding Time-Limited Roles in ServiceNowGiving permanent roles for short-term tasks increases security risk and
leads to ro...Read MoreIts_AzarSpecialistBuilding Secure and Scalable Custom Apps on ServiceNow1. Security Starts Day One Treat security as a design ...Read MoreHanna_GSpecialist🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile BoardIn Agile development w...Read MoreJuhi PoddarSpecialistStep-by-Step Guide to Contributing to Hacktoberfest Level 1 Code SnippetsIn this article, I’ll ...Read MorePrasanna_PatilSpecialistGroups, users, location creation using Service BridgeHello All, Can some one confirm me if we can create Gr...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineWorkshop at CERN - Exploring ServiceNow Workspaces and the Next ExperienceHosted by isabel14 Nov, 202512:30 AM PSTEvent DetailsOnlineLive on ServiceNow: Leveraging CSM Case Lines: Best PracticesHosted by Lolita Honkpo14 Nov, 202508:00 AM PSTEvent DetailsOnlineLive on ServiceNow: CSDM Data Quality and AI Agent PerformanceHosted by Lolita Honkpo14 Nov, 202509:00 AM PSTEvent DetailsOnlineServiceNow User Group SacramentoHosted by CaliE18 Nov, 202507:30 AM PSTEvent DetailsOnlineWorkflow Data Fabric AcademyHosted by Abigail Lavadia18 Nov, 202508:00 AM PSTEvent DetailsOnlineLive on ServiceNow: What's new in the Zurich release for Data FoundationsHosted by Lolita Honkpo18 Nov, 202508:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
In FSM Work Order Task, I have a custom field called u_vehicle and it references the Asset table. I want the FSM agent to be able to edit this field when the WO is assigned to them, but this field is greyed-out/non-editable. The ACL on the Asset tabl...
Platform underfunding is value starvation. Treat ServiceNow as a product with roadmaps, not a cost center. Shift from episodic project funding to capacity-based funding aligned to value streams (e.g., Employee Experience, Customer Operations, Risk & ...
Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building a fully featured Service...
In FSM Work Order Task, I have a custom field called u_vehicle and it references the Asset table. I want the FSM agent to be able to edit this field when the WO is assigned to them, but this field is greyed-out/non-editable. The ACL on the Asset tabl...
The Troubleshooting Steps Identification AI Agent analyzes the content of a case, identifies missing or incomplete context, compares it against relevant knowledge, and recommends the next best troubleshooting actions for live agents. It reduces the t...
Question is around hardware swap OOTB functionality. If a hardware swap is to be done on child PO, can we assume that Parent PO/ Top order line item remains with "No Change" and Child PO/OLI will have "Change" action? Also if I am supposed to do a h...
Hello Experts, Can anyone help me with the following queries and advise how I can find the root cause? 1. Any issues related to non-compliance will appear on the Publisher Overview Results tab after reconciliation.2. Products found to be non-complian...
Hi All,We have License under management set to False for one of the products for Adobe System but still after running the reconciliation we see that product on the dashboard in Software Asset Workspace.And we don't want that product to be shown on th...
Hi All, has anyone noticed a reduction in the number of records in the LPR following an upgrade to Zurich?We upgraded from Yokohama. The number of entries in the report reduced by around 20% in each instance. The other change I noticed is that the SW...
I am looking for support in the context of software installation records based on container images/SBOM information.Currentlly, softwares used withhin containers like docker or Kubernetes are a blind spot and we would like to have an inventory of tho...
The Triage Cases Agentic Workflow in Now Assist for CSM automates the first step of every service interaction by handling customer inquiries intelligently and consistently. It coordinates multiple AI Agents that gather missing data, validate document...
I have an interesting situation. I have a flow that is an effort to keep Okta from duplicating user accounts. Here is what I mean. If there is a user named bross (which has a sys_id) then Okta has a "PersonID" that has the Okta unique value added....
Hi, I wanted to know if its possible to have a record producer in Playbooks. Currently I have a record producer that populates 3 different tables. Is it possible to do that using playbook? I noticed playbook triggers from record creation/update, ho...
After upgrading from Xandu to Zurich , the custom theme doesn't gets applied. All I want is to update my Non- production instances to have different colors themes of the Header Banner color to differentiate between instances.
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.