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Project Workspace - New Project

Can I change the Fields that are shown when I try open new project in project workspace ?

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Need help to change/Remove default filter for incident related records Metric Tab in sow workspace.

Hi All, I need some assistance with an issue I’m facing in Operations Workspace. Whenever I open the Incident list inside the workspace, it always applies an OOB default filter like this: Table = incident ID = <sys_id>I’ve already explored the follo...

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How to refer to the current record when writing scripted filter in Related list

I'm creating a PoC of listing published knowledge articles in a custom Related list created by Relationship on CI form. The idea is to get all knowledge articles found from Knowledge categories, whose value matches either with the sys_class_name of t...

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How to change browser tab titles for catalogs?

Hi all, I've noticed that when I open the OOB service catalog on my instance, the browser tab reads as "Catalog | ServiceNow" in most situations. The exception is when I access it through Service Catalog -> Catalogs, when the tab reads as catalog_Ser...

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Need to shoe approver name in ticket details page

Hi All, I need to show the approver name of particular ticket in the below ticket details.Attached image for reference.

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Transform map - more than one target records exists

I've created a transform map with 3 coalesce fields. The student field on the target table is a reference field. The source field value may not have a matching record in the student table. The field map choice action is set to reject if the source ...

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Display User Email ID Instead of Name in Referenced List-Type Field

Hi,I'm trying to achieve the below requirement.Requirement: In a list-type field that references the user table, display the user's Email ID instead of the user's Name after selecting a user record.can anyone help me with this?

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How can I set reference filters of search condition in List of records?

Hi ,How can I set reference filters of search condition in List of records?In the filter by default it shows only all, I need to set the filter if the group type is itil only.

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Change the Field Order in Form

Hello community,I’m working with Incidents in ServiceNow and I would like to change the order of the fields shown in the Activity Formatter (Field Changes section).I already modified the property glide.ui.incident_activity.fields to add or remove fie...

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SOW: Service Dashboard Page

Hello All,In service operations workspace there is a service dashboard page.Is it possible to change/modify these things here?Default | 1 IncidentService Breakdown optionsand show incident below instead of servicesIs there any workaround or is it pos...

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IntegrationHub Usage Table - Connect Action to Flow

Is there a way to show which flow each action is triggering? Ex. If I have a flow titled 'Test' which uses an action titled 'Connection', I would see 'Connection' as the Artifact Name and would like to see which flows, 'Test' included, are utilizing...

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Generate reports through flow designer

I have a requirement to generate reports on schedule basics using flow designer

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Resolved! Parsing through an mrvs

I am working on a workflow script to take a Multi-Row Variable Set from a catalog item. Create an array to get the data so that I can transfer the display name of the field POAM to a CHG. Everything is working great for creating the CHG from the ca...

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Loop through a group and capture email address in a flow variable

Hello! I'm trying to loop through a group and capture all email addresses of the people in that group. Here is what I've done that is not working: 1. Create a flow variable: u_approval_members (WORKING)2. Use "Lookup Records" to loop through all mem...

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Multiple Prompts - Can one talk to the other?

Dear experts, If I use multiple prompts in a Now Assist skill, can one prompt talk to the other? Let's say a requirement needs: A) Reading the Description on a task record. B) Another task would be to read a user comment on another record and cre...

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