Your security questions just got a faster answer

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Security work runs on questions that can’t wait. Is this field encrypted? Who can access that key? Why was that session blocked? Getting answers usually means digging through configuration screens, documentation, and a few hallway conversations.

ServiceNow Otto changes where those answers start. Otto is the AI experience that turns a request into completed work across the ServiceNow AI Platform. You ask, and Otto follows the task until it’s done. Now that experience comes to Vault.

Our new course, ServiceNow Otto for Vault, takes you from first look to hands-on use in eight short lessons:

1. Introduction: what Otto for Vault is and why it matters for your security team

2.Activation: how to turn on Otto for Vault in your instance

3. Functions and benefits: what Otto can do for Vault and the value it delivers

4. AI skills for Vault: the specific skills that power Otto’s security work

5. Hands-on use: how to put Otto for Vault to work day to day

6. Things to consider: what to plan for before you roll it out

7. Quiz: confirm what you’ve learned

Whether you’re explaining Otto for Vault to a customer or setting it up yourself, you’ll walk away ready to do both.

Find the course in ServiceNow University. 

Your people protect the data. Otto helps them do it faster.