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The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Live Webinar | From Evaluation to Enterprise Value: How Honeywell Put AI to Work Alongside People Hosted by amykegan 10 Nov, 2026 08:00 AM PST Event Details In person Auckland SNUG November 2026 Hosted by craigwall 10 Nov, 2026 07:00 PM PST Event Details In person SNUG Denmark hosted by Kamstrup Hosted by Tommy SV 11 Nov, 2026 12:30 AM PST Event Details Online Armis Centrix™ v26.4 Product Release Webinar Hosted by ShaunaV 12 Nov, 2026 08:00 AM PST Event Details In person November 12 Webinar: Enhancing the Cyber Resiliency of Current Defense Manufacturing Plants Hosted by WhitleyT 12 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (APAC) Hosted by jasminecole 13 Nov, 2026 03:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Bypass sn_hr_core.impersonateCheck

I have a select few users that need to be able to impersonate users without worrying about the sn_hr_core.impersonateCheck property being set to true. I haven't found a recommended way of bypassing that property aside from toggling it back and forth ...

  • Question

Lux Center of Excellence

◆  Lux Framework Getting Started with Lux: What It Is and What You Can Build What Is Lux? Lux is ServiceNow’s new UI framework, built on Lit, an open-source web components library. Instead of a separate technology stack for each experience, deve...

  • blog

Customer collaboration interest

I wanted to see if there is interest from other ServiceNow customers in the Central Ohio area that would like the opportunity to connect. I found the recent SNUG that my employer, OCLC, hosted left me wanting to interact more directly with other cust...

  • Question

Filters in Agent workspace landing page

In Data Visualization API for multiple data vi, Can we add another set of condition along with existing? Like another set for urgency value like priority one? This is in HR workspace Ui builder component.     

  • Question

At glance icon for Alumni

Hi Team, For alumni users, case raised from asc portal.For that HR cases, at glance icon in contextual side bar is not available.Is there any way to configure it? 

  • Question

Try It button throws error Virtual Agent

I deleted a deprecated Vocabulary Source called "knowledge_pb", created another with the same name but different configs, retrained the model, and then, when I tried testing it through the Try It button, it threw the error below.The button is pulling...

  • Question

Conversational AI Integration Between Now Virtual Agent and Slack

Hello community,I'm still working my way through AI and Now Assist but I have a quick question but may require a longer answer. I'm required to do set up an integration with ServiceNow and Slack.The Use Case is Conversational Incident Management, whe...

  • Question
  • AI Search
  • Natural Language Understanding (NLU)
  • Virtual Agent

Not able to pass data from UI page to workspace client script.

While working on UI page, I want to pass data from UI page client script to my actual Interaction record client script where I'm using g_modal.showframe and a callback function to retrieve values. Tried using iframeMSGHelper and Window.parent.postMes...

  • Question

Added Business Capability Layer

As an EA product, it is very helpful to know which business capability an application or platform is providing but I would argue/suggest there should always be at least 2 business capabilities. The "last tier" capability should be the application cap...

  • Question
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