Reports based on Priority

Hi everyone,I created a report on the Incident table, but I can’t figure out how to show it priority-wise. Can anyone guide me?

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How to change list view with UI action?

Hi all, I am trying to create a UI action on the Incident table that will switch the view to the Self Service view. Unfortunately I have not been able to find a solution. The goal is to create a related link at the bottom of the list view called "Sel...

• Question

Account Suspension and Voucher Misuse Allegation – Need Clarification

Hello Community,I am seeking clarification and support regarding a suspension I recently received in the ServiceNow Certification Program.The allegation was that I misused or shared voucher codes. However, the facts and timeline of my certifications ...

• Question

How to display stacked bar graph from custom script in UI Builder [Not in Reporting]

console.log("chart0"); // 1️⃣ Get the Script Include output const rawOutput = api.data.licensecostdata_1.output || {}; const jsonPayload = rawOutput.children : {}; console.log('[STACKED-BAR] Starting transform, nodes:', jsonPayload.length); // ...

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• UI Builder : Next Experience
• UI Framework Next Experience

Creating and Modifying Virtual Agent topics

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Pls let me know the issue in the script

HiPlease let me know the correction in the script, this script executes fine except the scenario - this script prints the value "Local Support type must be user group." still though there is no record exist in the Point of contact table for the relev...

• Question

SNMP Discovery - How to know if a new MIB file needs to be uploaded or not?

When I discover an IP (Network device), it says  “Active, Couldn’t Classify,”  Fine!  I will open the Input payload, check the sysObjectID, copy the OID and create a new OID entry in OID table. Question - how will we know if a MIB file is already the...

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ServiceNow–Omada integration: syncing groups and group members

Hi,Has anyone integrated Omada with ServiceNow to synchronize groups and group members from Omada to ServiceNow?Is there an OOB approach? Is SCIM v2 suitable and, if so, could you share setup steps for both ServiceNow and Omada?Thanks.

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Useful ServiceNow AI Resources (Now Assist Skils, AI Agent and Workflow Data Fabric)

We’ve seen that one of the hottest topics at ServiceNow Knowledge 2025 (K25) is how to put AI to work in ServiceNow. The AI Agent, AI Workflow Data Fabric are the key approaches ServiceNow is taking to deliver AI-powered solutions. After K25, I gathe...

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Create Catalog Task on Selecting Variable

Hi All, I have to create a Catalog task for the Catalog item if the variable "Temporary" is selected, I have created Flow designer for the Catalog item and the Catalog task should create before or less than 14 days (<=14 days) on basis of Temporary d...

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Service Bridge as a replacement for custom bidirectional CI integrations

Hi,Has anyone successfully replaced a custom bidirectional CI integration with Service Bridge (create/update/delete on both consumer and provider sides)? If yes, could you share how you achieved it and any lessons learned,I found this, but it’s not c...

• Question

Auto-Label Blocked Stories in Agile Visual Task Board (VTB)

  Hi everyone,            When working in Agile, visibility into blocked stories is critical for sprint tracking and quick resolution. By default, stories marked as Blocked in ServiceNow do not automatically reflect on the Visual Task Board (VTB). In...

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Importing into Variable Formatter (or Editor)

So we are offloading a Sharepoint InfoPath site form to ServiceNow Background:------------------In this form, user can input so many fields (it’s not pretty but it’s compliance that user checks EVERY boxes for the government compliance) We recreate t...

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