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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Rising star nominations

When will rising star nominations begin for december month?Always they are conducted twice a month. Right?

  • Question

Data Visualizations ONLY load if user has elevated access

Good afternoon,I just migrated (non-prod instance) to Platform Analytics/Data Visualization. The dashboards and reports all converted but when an ITIL user tries to access a Data Visualization (one that was created by that person and/or shared with t...

  • Question

Widget/Modal help

I posted a question last week to help get me started with a portal (custom) widget and I was able to get the data from the client to the server (run a script include) and then spit back a value from the script include.Looking at it further, now I wan...

  • Question

Platform Analytics: ITIL / business_stakeholder Report

TeamI need your HELP!Need to create a Data Visualization:1. Create a report showing users who ONLY has ITIL and does not have business_stakeholderProblem the report will show users who could have both and just just NOT show business_stakeholder role....

  • Question
  • In Platform analytics

Catalog Item Catalog Client Script not working as expected.

Hi,I’m working on a catalog item for new headsets. The wired headset is priced at $20.00, and the wireless headset is priced at $100.00. (I’ve attached two screenshots for reference.) The form includes a field intended to display the total cost based...

  • Question

Resolved! Modify provider notification before sending

I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...

  • Question

Bussiness Application Mapping

hello team, how do I haver a dashboard report or diagram that shows me Bussiness Applications and its relationships bussiness applicationbussiness serviceapplicationtechnology service appreciate the community help. 

  • Question

Microsoft CIS Suite Datacenter Inferred Suite issues

We purchase Microsoft Core Infrastructure Services Suite Datacenter licenses and Microsoft Windows Server Standard standalone licenses.  Our license usage is not functioning properly for these two products.  All the usage is being applied to either t...

  • Question

Software Lifecycle report accuracy

What is everyones view on the accuracy of the software lifecycle report?  We have come across a cersion and product that completely out of support of the vendor but SAMP is still showing it as valid. This vendor is large enough for me to expect that ...

  • Question

The following fields contain errors: Resolution code

 Hello Community,I wanted to share a quick fix for a blocking issue I discovered in Problem Management within the Service Operations Workspace (SOW) after upgrading to the Yokohama release (specifically glide-yokohama-12-18-2024__patch7-hotfix2b-10-2...

  • Question

SAM - Suites Multi Publisher

Hello everyone,I’m currently working on a SAM implementation project for a particular customer. One of the requirements is to model software bundles, which we are mapping to software suites in ServiceNow SAM.Based on the OOTB capabilities and documen...

  • Question

flow designer jira spoke

Hi, My requirement is to integrate Snow and jira bi-directional, as part of it i want sync comments between two. So i am working on flow designer here i want to compare latest comments from incident record and jira, if the comments are same it should...

  • Question
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