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What`s New Popular Posts More The latest in Community Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Andy H1 Aborting MID Server upgrade due to pre-upgrade check failure: Signature verification failed: Manifest not found Read More Posted by Mouad2 Roles and responsibilities: Business Owner, IT Application Owner and Owned by fields Hi fellow ServiceNow e... Read More Posted by Stewe Lundin Can I some how export my favorites... Can I some how export my favorites and their settings(icons, custom names and color... Read More Posted by Geet Rana Discovery not able to discover cisco-ucs device. Dear All, We have a requirement of configuring discove... Read More Posted by Nik Amy AWS discovery is not discovering any VM's Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned ... Read More Community Highlights Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More prerna_sh Specialist Risk Rating Roll-up on vendor level Hello Everyone,There is a concept of Risk rating roll up in TPRM in my case this is... Read More George_1 Specialist Virtual agent live chat report Any OOB dashboard that captures all the Virtual agent conversation / AI Search resu... Read More IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More George_1 Specialist Agent Chat Transfer – Unable to Leave Chat After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation an... Read More IbrarA Specialist From Form to PDF: Building a Record Export Button There is an ask that sounds very common but confuses a... Read More Tejas Adhalrao Specialist How to store data for the current user session in UI Builder? Hi everyone, I'm worki... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by ServiceNow 11 Aug, 2026 05:00 AM PDT Event Details Online From endless handoffs to effortless resolution with AI Hosted by Maria Reyes 11 Aug, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: How to Maximize Observability Integrations with AIOps Hosted by ServiceNow 11 Aug, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's New in ATF Hosted by ServiceNow 11 Aug, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Getting started with Task Mining Hosted by ServiceNow 12 Aug, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: HRSD Academy - Getting Started with HR Voice Agents Hosted by ServiceNow 12 Aug, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNow Developer Meetups

I know our Austin SNUG is active, but would anyone be interested in a developer and analyst focused meetup where we could share technical knowledge, solutions, challenges, and best practices? If something like this already exists, please fill me in!

  • Question

Guided Self Service on Portal Experience

Hello, Has anyone configured or use the Guided Self Service experience (which is different from Guided Decisions) on CSM portals?The Guided Self Service Experience is available on Employee Center and I find it helpful to be used to guide the user to ...

  • Question

Flow designer - stop processing inbound email

Hi.I would like to create a flow for inbound emails to run first and stop the processing within the flow depending on different if statements.In a traditional inbound action i can use event.state = "stop_processing" and I would like to do that in a c...

  • Question

Knowledge Health Widget in Knowledge Center

In a PDI and our instance, both on Zurich / patch 10, I cannot seem to get the Health widget that should appear above the Actions card to show in Knowledge Center. I read that you don't need to subscribe to AI, but that you do need to activate certai...

  • Question

How to backup your Personal Developer Instance (PDI)

Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-intentioned you are, it's always possible to have a...

  • blog
  • Personal Developer Instance

Resolved! Blog:Execute a too long running Script in Background

Hello, Everyone.If you need to update a massive number of records urgently or do something, you might consider using a background script. In this feature, unchecking the 'Cancel after 4 hours' checkbox removes the guardrail, allowing long-running ope...

  • Question

FLOW Designer, conditons

Preciso criar um flow com condição de hora, exemplo: Se a reserva da sala for >10 OU após as 18h faça X coisa, porém o campo de condição só me retorna datapill, não consigo preencher o horario.

  • Question

Issue Sharing ServiceNow Badges Outside the Community

I am unable to share my ServiceNow badges online even though I have already configured my profile and badge visibility as public. I have verified that my profile settings are correctly enabled for public sharing and that the badges appear in my accou...

  • Question

Resolved! Sending Emails from ServiceNow PDI to a Personal Email (Gmail)

If you find this content helpful please upvote, thank you When working in a ServiceNow Personal Developer Instance (PDI), outbound email is not configured by default. To send emails (for notifications, testing, or workflows), you need to set up an SM...

  • Question

SNPI - LDAP User Import

on the Configure a Scheduled Load Step 5 Create a new group to properly assign access rights to the new user:Name: SEC – Service Accounts – Import IntegrationRoles: import_set_loader and import_transformerGroup Members: ldap.integrationOn the group m...

  • Question
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