Integrate CISCO WEBEX CONTACT CENTER CTI
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06-19-2026 08:22 AM
i am having a requirement to integrate servicenow with CISCO WEBEX CONTACT CENTER CTI but unable to proceed post installation and if anyone is familiar with complete setup and usage for agent to receive calls and also to create case post call is completed.
Early response will be highly appreciated.
5 REPLIES 5
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28m ago
Version 2 is not the CTI. Version 2 is a new type of integration. I myself am having some challenges as well with the integration.
