Hi All,
When a user clicks the link to KB article in the search result, a new tab in browser should pop up showing the KB. Say “(KB) XYZ” is clicked (see screenshots below) in the search result
There is no need to show the following in the chat so that user DOESN’T need to click “Read more” to go to the article, as the screen above should have taken the user directly to the article in the browser
Can any one help where we need to check?
