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Service now with after chat survey

ChristineAH
Mega Explorer

‎12-12-2025 06:06 AM

Hi,

I just wanted to check if anyone tried to install a survey for a chat window so when the window is about to close, the customer can survey.

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AndersBGS
Tera Patron

‎12-14-2025 02:07 PM

Hi @ChristineAH ,

 

we implemented a while back a live agent chat with a oneclick survey in the end for the chat experience.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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