Hello!

[Earl Begley]

Hi there! I'm Earl and I work for San Francisco International Airport. Thanks to those who set up this group.

I'm interested in:
a) Service management/delivery

b) standardization of ITSM across airports

c) metrics/KPIs/SLAs
Looking forward to collaborating and learning from everyone.
Thnanks

[VijayRajshekhar]

Hi Earl. Nice to connect with you. This is Vijay from LTIMindtree. Can you please share your email so I can setup some time to chat up about the points you outlined. Thanks!