Next week! ServiceNow Alabama Hybrid SNUG & Pre-SNUG

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We're excited to be hosting the Alabama Hybrid SNUG Meeting, on Thursday, August 3rd, 2023 at Protective Life. 

This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and roundtable discussions with peers. Sessions are in development, so stay tuned!

Throughout the meeting you will have the opportunity to network your peers during breaks, lunch, and afternoon drinks. As-well as learn best practice and get updates from ServiceNow and partners. 

The optional Pre-SNUG Workshop is an amazing opportunity to learn How to harness Hyperautomation & Generative AI for AI-powered Service Ops. Today’s organizations require an automation and integration platform which provides process transparency, allows intelligent automation, eliminates process efficiencies, and generates great end-user experiences. Learn how you can use Hyperautomation capabilities such as ServiceNow®'s AI/ML and analytics capabilities to uncover the most promising and interesting automation opportunities. Get yourself familiar with Automation Discovery, Predictive Intelligence Clustering and Process Optimization, and start uncovering opportunities by this data-driven approach to allow for continuous improvement and optimization in the future.

AGENDA 

PRE-SNUG Optional Workshop

09:00 am Check-in and Breakfast
09:30 am How to harness Hyperautomation & Generative AI for AI-powered Service Ops with Chris Steinke

SNUG

11:30 pm Lunch and Networking
12:30 pm Welcome and Introduction
12:45 pm Cask Presentation
01:15 pm Get more from your packaged workflows with App Engine, Frederick Acheampong, ServiceNow
01:45 pm Serve the customer: Extend the value of the ServiceNow platform beyond IT, William Rowe,  ServiceNow
02:15 pm Break
02:30 pm Self-Service Incident Resolution, Success through self service Christine Chappell, Protective Life
03:00 pm  New ways of working, Eliza Orchard, ServiceNow
03:30 pm Closing Remarks and Wrap Up 
04:00 pm Happy Hour

Register now to secure your space and keep updated as the agenda grows!

We look forward to connecting with you!