Quick Tips - ServiceNow development
Working with views When creating a view, you can assign a role, so that the view is available to selective users with that role View rules can be created to auto select the view based on conditions or...
Blog Articles
Quick Caveats - ServiceNow development
There is a table rotation applied to all heavy-weight tables like the log tables in ServiceNow, so the data for reconciliation will be limited. Need to be aware when debugging the data. For some table...
Openapi specification- ServiceNow Scripted APIs
One of the underrated feature that was introduced in Tokyo release was the export of ServiceNow APIs in the OpenAPI Spec (OAS)! Why this is important? * Firstly, it in a way tells, ServiceNow is confo...
ServiceNow Import Set API - a thing to consider!
For folks well-versed with platform's out-of-the-box API, Import Set API, they would know that this can be used in integrations where the implementation may require additional data manipulation using ...
XSS(Cross-Site Scripting) attack and HTML fields ServiceNow
XSS attack is a type of vulnerability where a bad actor injects malicious code into an application, that is unintentionally run by the browsers.HTML type fields are most susceptible to these attacks i...
Behaviour of Transform Field map when Reference field value not given!
While creating a field map for a reference field in the Transform Map, we generally give a value in the 'Reference field value', however if we miss it (intentionally or otherwise) how would the mappin...
TOCTOU and Async Business Rule
There's a terminology in cybersecurity known as TOCTOU- Time Of Check to Time Of Use.This concept means that when a resource's condition is checked and when it is actually used, there should not be a ...
App Engine Getting Started Guide: Custom application development on the ServiceNow platform
ServiceNow is a robust platform for automating and streamlining business processes. While out-of-the-box solutions offer a solid foundation, they may not fully address the unique requirements of your ...
Expand to a departmental solution
Your request-fulfillment application is the first step toward full automation—not just a standalone process. To maximize its impact, take a strategic approach to scaling workflow automation, improving...
Improve the business process
Simple request-fulfillment processes that are initially built using workflow elements such as approvals and tasks can quickly become inefficient as complexity increases. Manual approvals, inconsistent...
Begin with a request-fulfill workflow
When building your first application on the ServiceNow platform, it is crucial to understand the different types of users who will benefit from or participate in the business process. ServiceNow gener...
Getting started with App Engine
ServiceNow is a powerful platform designed to streamline and automate business processes. While out-of-the-box solutions provide a great starting point, they may not always align with your specific bu...
