Agent App - 'Restricted by Access Control'

[navin14]

Hello All,

In the Agent app, one of the user is getting 'Restricted by Access Control' When clicking on the my pending approvals, I impersonated some other users but they are fine.

What could be the issue? Any suggestion?

[Slava Savitsky]

You need to check the logic of "read" ACLs for [sysapproval_approver] table. That will give you an idea why that user is not allowed to view the records.

[navin14]

Hi @Slava Savitsky 

User is having Admin access. 

Also, on dev user able to see the pending approval but on Prod not.

[Slava Savitsky]

Check if there are any active "before query" business rules for [sysapproval_approver] table.

[navin14]

@Slava Savitsky 

Yes there are few active "before query" business rules for [sysapproval_approver] table.