Hi Team, I have KB link in email when user clicks that routes to login page, once login done routing to home page, but user expectation should be route to KB articleExample link: https://servicenow.com/sp?id=kb_article_view&sysparm_article=KBtest Any...
While working on page designer, received below error:Sorry, the page you requested was not found. This page you were trying to reach at this address doesn't seem to exist. This is usually the result of a bad or outdated link. We apologize for any inc...
I have created a new workspace , and i added the Recruitment Request in the list view , but the record is not opening when tried via list view , can anyone help me with that? and also the new button is also not working
IntroductionI recently ran into an issue while using the ReleaseOps pipeline for update set promotion, and I wanted to share the workaround in case others hit the same blocker.The problem happens when an update set has already been moved to the Test ...
I have a select box (Cases or Customer Service Management (CSM)) For CSM- Approval is required from either Rahul or Gaurav , i need to add both, and if one is approved, other is no longer required. I have configured it in this way but it not trigerr...
Hi Everyone, I’m Dheeraj Sudan and my wife Meenu Hinduja, run a business. I’m currently facing some Flow Designer execution issues in ServiceNow App Engine. The flow is either not triggering consistently or some actions are getting skipped during exe...
Hey ServiceNow Community! I'm a ServiceNow intern and I'm working on a Timesheet Entry Record Producer in the Service Portaland I'm stuck on getting MRVS data to save into the time_card table.Would really appreciate some help! My Setup:- Record Pro...
How to hide/show survey question based on very complex condition? can we used unload client script for it?
We built a Playbook that runs inside a Workspace tab. In one of the activities, we are using the Show List of Records component. For this activity's filter, we are using the following query: sys_idIN {Sys_ids of users stored in a List-type field} ...
I have an issue with global search on scope app workspace.I have 2 roles sys_admin & team_lead on scope app, both have ACL to read records of Account table (scope app table), I created a workspace and showing the list of Account on workspace. When l...
Goal is to autopopulate client to a form after dob and telephone numberis verifed. On save the form will show 3 buttons Create appt, product complaint, service complaint This works fine. When the 3 buttons show and I select create appt. it ports to t...
Hi Everyone, I am using the ServiceNow feature for creating the ATF on Virtual Agent with the predefined test step like---Start topic, receive message, Send message....I have created the ATF for a specific topic under virtual agent. It runs very well...
We are facing a UI issue in the ServiceNow ESC portal header/profile section on desktop view. The user name displayed in the header is breaking incorrectly across multiple lines, with the text splitting mid-word instead of wrapping or displaying clea...
Hello Everyone, When the AI generated comments are getting added in the work notes in normal theme it is working as expected. But, when the user change it to dark theme, the comments that are added in the work notes it not changing to white with resp...
