Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Agent Mobile- Fields are not populating from creating incident to details screen

linoyv691904179
Tera Contributor

‎03-20-2025 11:01 AM

Hello everyone,

 

Does anyone know why custom fields added to the 'Create Incident' input form screen are not populating in the 'Details' screen?

 

Thanks ahead

linoyv691904179_0-1742493607641.png

linoyv691904179_1-1742493635796.pnglinoyv691904179_2-1742493645345.pnglinoyv691904179_3-1742493654951.png

 

0 Helpfuls
  • 245 Views
0 REPLIES 0