App Engine Guide setup

kdontu
Tera Contributor

‎08-13-2025 01:28 PM

Hi,

I'm trying to go through the guided setup for App Engine.  When I try to buy the jira spoke like, it asks for serviceid. I typed the one I got it in the url - 3Dde75178c835b22108095a130ceaad389

https://dev207301.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3Dde75178c835...

It does not recognize my servcieid. So I clicked on getserviceid,

provided all information,

kdontu_2-1755116652714.png

after that I was able to login with 4 apps but nothing to buy the jira spoke.  out of the 4 apps, one is community where I can go to store but same cycle happens.

I'm really stuck here,  can you please provide some suggestions on how to configure/buy spokes in app engine.

Basically my serviceid is not being recognized, 

kdontu_1-1755116305935.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-13-2025 10:29 PM

Hi @kdontu 

 

So, if I understand correctly, you want to integrate your PDI with Jira. This post contains resources that can guide you on how to set up the integration between PDI and Jira.

 

https://www.servicenow.com/community/incident-management-forum/how-to-configure-servicenow-and-jira-...

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