Change default filter in incident table from starts with to contains

[Sahar_Kaizer]

Hi,

Currently, when filtering based on short descriptions, the system defaults to 'starts with.' I'd like to change this default behavior to 'contains.' How can I modify the settings to make 'contains' the default option for filtering based on short descriptions?

Thanks,

Sahar

[abirakundu23]

Hi @Sahar_Kaizer ,

Trust you are doing great!!

Please find my below screenshots.
1.Click on the highlighted filter icon.

• 2. Change filter option "Starts with" to Contains "a" & click on "Run" option.

If you want to save the filter condition, then click on "Save" option.

After saving you can select filter condition in this way. Please find reference screenshot.

Please mark helpful & accept solution if it's helpful for you.

[Nivedita Patil]

Hi @Sahar_Kaizer ,

click on filter icon and change the filter,

active is true and short description contains 'put the short description whatever you want'.

run the filter.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[RAMANA MURTHY G]

Hello @Sahar_Kaizer ,

You can give value as *a,  then the filter is defaulted to contains

Please mark my answer correct & helpful, if it helps you

Thank you

[abirakundu23]

Hi @Sahar_Kaizer,

Have you tried? All steps mentioned with highlighted screenshots. 
Please mark helpful & accept solution if it's helpful for you.