Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Custom Workspace – Inbox record not opening in AWA

srinitv
Tera Contributor

Hello Experts,
I have created AWA (Advanced Work Assignment) for a custom workspace. The Inbox sidebar is showing correctly, and I can see the records assigned.

But when I click Open Record from the Inbox:

  • The right-side panel does not open the record.

  • Instead, I get “The page you are looking for is not found.”

Could you please guide me on where I need to configure so that my records open properly in the right panel of the workspace?
Do I need to link the table/page mapping somewhere in UI Builder or AWA configuration?

Thanks in advance 
@Jan Moser , Help me on this. I have implemented by seeing your video.
Expected Result: (On Right side, I need detailed Record Page)

 

 

0 REPLIES 0