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Data Integration to import CSV - match seems unresponsive

HiranC
Tera Contributor

‎03-17-2026 09:34 AM

I am using AppEngine Studio to configure a CSV import. In the source configuration pane I uploaded a CSV file. In the Map to target pane I configured a mapping, and I selected four of the fields to require matching. Then use the schedule imports pane to execute the import.

 

After one such import, I have roughly 50k entries in the table.

After another such import, I have roughly 100k entries in the table.

 

The CSV has not changed, hence the matching fields in the records should have lead to an update rather than an insert. How can I in detail find out what happened, and how can I fix it?

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Daniel Draes
ServiceNow Employee

‎03-18-2026 07:28 AM

How do you set require matching? The releases have changed some of the features... the option you are looking for should be coalesce.

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Daniel Draes
ServiceNow Employee
In response to Daniel Draes

‎03-18-2026 07:31 AM

Ok.. finally my AES came up 😄 
So yes, match is what should actually do this for you. 

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