Data Migrations from 3rd party into ServiceNow

burrapravee
Giga Contributor

Hi Community,

 

I am not able to understand the concept of data migrations from other sources into ServiceNow. Can anyone help me getting this or share the relevant resource for better understanding.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @burrapravee 

 

To retrieve data into ServiceNow forms from third-party sources, there are multiple approaches available. You can use APIs or build integrations depending on the use case. Data can also be exchanged in formats like XML or Excel.

A common approach is to use transformation mapping (Transform Map) in ServiceNow, where data from external files (for example, Excel sheets) is imported and mapped into target tables.

Overall, the method depends on the integration requirements and the source system capabilities.

 

https://youtu.be/xMNjWrIC0ys

 

 

https://www.servicenow.com/community/spm-forum/migrating-the-data-from-3rd-party-system-to-serviceno...

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Ankur Bawiskar
Tera Patron

@burrapravee 

it all depends on which 3rd party you are bringing data from and of what type.

also depends on other system how they can connect, like SFTP, SOAP/REST

see this blog

Designing Smarter Data Migration for ServiceNow 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader